MIS Executive

Imarque Solutions

0 - 7 years

2 - 9 Lacs

Chennai

Posted:23 hours ago| Platform:

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Skills Required

BPO Analytical skills Service level Database management MIS Service excellence Key management MS Office Monitoring MIS Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description : Tracking of projects assigned and reporting on the progress. Provide service excellence support to operations and clients. Cater to client adhoc requirement. Preparing reports like SSC Tracker, Campaign performance Tracker,Cycle wise performance, Waiver Tracker. Monitoring, reporting and enhancing service level performance. Continuously look for opportunities to improve existing metrics for improving the service levels to meet company objectives Accuracy of data. Number of reports generated in a specified period. Adherence to report TAT. Other key management attributes & Key Performance Indicators (KPIs) as agreed. Should be excellent in Excel and should be only from Domestic BPO background. Candidate Profile : Good Communication skills. MS Office operating and typing skills. Database management skills. Analytical skills, Interpersonal and Problem Solving skills. Job code: MIS Contact Details : 99406 60776 79041 91752 98840 33533

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Imarque Solutions

www.imarquesolutions.com

Information Technology and Services

San Francisco

50-200 Employees

42 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Alice Johnson

COO

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MIS Executive