Process Trainer or Quality Analyst - Kolkata

Imarque Solutions

1 - 5 years

1 - 3 Lacs

Kolkata

Posted:2 weeks ago| Platform:

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Skills Required

Training Process Training Sales Training Quality Audit Banking Process Quality Analysis Quality Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description: Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Hindi (speak) and English language. Soft skill training working experience. Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel.. Perks and benefits Interested can call Kamolika-8336067060 or can send cvto komolika.RoyChoudhury@imarque.co.in

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Imarque Solutions

www.imarquesolutions.com

Information Technology and Services

San Francisco

50-200 Employees

22 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Alice Johnson

COO

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Process Trainer or Quality Analyst - Kolkata