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Chemmanur International Holidays & Resorts Ltd

26 Job openings at Chemmanur International Holidays & Resorts Ltd
Accounts Manager Thrissur 35 - 40 years INR 0.35 - 0.4 Lacs P.A. On-site Full Time

Location: Thrissur, Kerala Employment Type: Full-time, Permanent Salary Range: ₹35,000 – ₹40,000 per month Benefits: Provident Fund Experience Required: Min 10 experience in Hotels & Resorts (Hospitality) Age Preference: 35 to 40 years Software Proficiency: Tally ERP, Microsoft Excel Key Responsibilities Financial Reporting: Prepare and analyze Profit & Loss statements and Balance Sheets. Accounting Operations: Oversee daily accounting operations, ensuring accuracy and compliance with standards. Accounts Management: Manage accounts payable and receivable, including vendor coordination and reconciliation. Tax Compliance: Process and monitor credit notes and debit notes efficiently; handle statutory filings such as GST, TDS, and other regulatory requirements. Audit Support: Assist with internal and external audits by providing accurate financial data. Financial Reporting: Generate monthly, quarterly, and annual financial reports for management review. Collaboration: Collaborate with internal teams and external auditors to streamline financial operations. Record Maintenance: Maintain accurate records for vendor accounts and resolve discrepancies. Financial Insights: Provide financial insights to support decision-making processes. Educational Background: Bachelor’s or Master’s degree in Finance, Accounting, or related field. Technical Skills: Proficiency in Tally ERP and advanced MS Excel skills. Knowledge Base: Strong understanding of accounting principles, statutory compliance, and financial reporting. Soft Skills: Excellent analytical, problem-solving, and communication skills Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Accounts & Finance in hotels & Resorts: 10 years (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Tamil (Preferred) Location: Thrissur, Kerala (Preferred) Work Location: In person

Accounts Manager Thrissur, Kerala 0 - 10 years INR Not disclosed On-site Full Time

Location: Thrissur, Kerala Employment Type: Full-time, Permanent Salary Range: ₹35,000 – ₹40,000 per month Benefits: Provident Fund Experience Required: Min 10 experience in Hotels & Resorts (Hospitality) Age Preference: 35 to 40 years Software Proficiency: Tally ERP, Microsoft Excel Key Responsibilities Financial Reporting: Prepare and analyze Profit & Loss statements and Balance Sheets. Accounting Operations: Oversee daily accounting operations, ensuring accuracy and compliance with standards. Accounts Management: Manage accounts payable and receivable, including vendor coordination and reconciliation. Tax Compliance: Process and monitor credit notes and debit notes efficiently; handle statutory filings such as GST, TDS, and other regulatory requirements. Audit Support: Assist with internal and external audits by providing accurate financial data. Financial Reporting: Generate monthly, quarterly, and annual financial reports for management review. Collaboration: Collaborate with internal teams and external auditors to streamline financial operations. Record Maintenance: Maintain accurate records for vendor accounts and resolve discrepancies. Financial Insights: Provide financial insights to support decision-making processes. Educational Background: Bachelor’s or Master’s degree in Finance, Accounting, or related field. Technical Skills: Proficiency in Tally ERP and advanced MS Excel skills. Knowledge Base: Strong understanding of accounting principles, statutory compliance, and financial reporting. Soft Skills: Excellent analytical, problem-solving, and communication skills Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Accounts & Finance in hotels & Resorts: 10 years (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Tamil (Preferred) Location: Thrissur, Kerala (Preferred) Work Location: In person

MIS Executive Thrissur, Kerala 3 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Position: MIS Executive Location: Thrissur Reporting To: HOD Key Responsibilities: Prepare, analyze, and distribute weekly/monthly/quarterly/annual MIS reports—periodic and ad‑hoc Maintain and update MIS documentation for easy access and maintenance Analyze trends and data; recommend improvements to reporting processes Collaborate with teams to gather, consolidate, and present key performance metrics Required Skills: Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros) Strong analytical skills and attention to detail Good communication skills Education: 12th pass minimum; graduate preferred Experience: 1–3 years in MIS/data analytics Compensation & Benefits: ₹18k to 25k (negotiable based on experience) Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

MIS Executive Thrissur 1 - 3 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Position: MIS Executive Location: Thrissur Reporting To: HOD Key Responsibilities: Prepare, analyze, and distribute weekly/monthly/quarterly/annual MIS reports—periodic and ad‑hoc Maintain and update MIS documentation for easy access and maintenance Analyze trends and data; recommend improvements to reporting processes Collaborate with teams to gather, consolidate, and present key performance metrics Required Skills: Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros) Strong analytical skills and attention to detail Good communication skills Education: 12th pass minimum; graduate preferred Experience: 1–3 years in MIS/data analytics Compensation & Benefits: ₹18k to 25k (negotiable based on experience) Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

MIS Executive Thrissur, Kerala 0 - 2 years INR 0.18 - 0.25 Lacs P.A. On-site Full Time

Position: MIS Executive Location: Thrissur Reporting To: HOD Key Responsibilities: Prepare, analyze, and distribute weekly/monthly/quarterly/annual MIS reports—periodic and ad‑hoc Maintain and update MIS documentation for easy access and maintenance Analyze trends and data; recommend improvements to reporting processes Collaborate with teams to gather, consolidate, and present key performance metrics Required Skills: Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros) Strong analytical skills and attention to detail Good communication skills Education: 12th pass minimum; graduate preferred Experience: 1–3 years in MIS/data analytics Compensation & Benefits: ₹18k to 25k (negotiable based on experience) Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Experience: MIS: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Location: Thrissur, Kerala (Preferred) Work Location: In person

GST & TDS Executive Thrissur, Kerala 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Role: GST & TDS Executive Location: Thrissur, Kerala Type: Full-time, Permanent Key Responsibilities Handle complete TDS cycle : calculate, deduct, remit tax, and file quarterly TDS returns; issue TDS certificates Prepare and submit monthly GST returns (e.g., GSTR-1, GSTR-3B); maintain sales/purchase registers Manage vendor and contractor payments , ensuring compliance with TDS and GST regulations adzuna.in+9in.talent.com+9simplyhired.co.in+9 Record and reconcile accounts payable/receivable ; support bank reconciliation statement (BRS) Maintain accurate statutory records , vouchers, and financial documentation for audits Task AreaResponsibilities TDS Processing Deduct for salaries, contractors, rent, professional fees, remit on time, file returns GST Compliance Prepare returns, maintain registers, ensure accurate filings Vendor Payments & Reconciliation Process invoices, coordinate payments, perform BRS Accounting Records & Audits File vouchers, maintain ledgers, assist internal/external audits, prepare financial statements Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: GST & TDS Executive: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Work Location: In person

GST & TDS Executive Thrissur 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Role: GST & TDS Executive Location: Thrissur, Kerala Type: Full-time, Permanent Key Responsibilities Handle complete TDS cycle : calculate, deduct, remit tax, and file quarterly TDS returns; issue TDS certificates Prepare and submit monthly GST returns (e.g., GSTR-1, GSTR-3B); maintain sales/purchase registers Manage vendor and contractor payments , ensuring compliance with TDS and GST regulations adzuna.in+9in.talent.com+9simplyhired.co.in+9 Record and reconcile accounts payable/receivable ; support bank reconciliation statement (BRS) Maintain accurate statutory records , vouchers, and financial documentation for audits Task AreaResponsibilities TDS Processing Deduct for salaries, contractors, rent, professional fees, remit on time, file returns GST Compliance Prepare returns, maintain registers, ensure accurate filings Vendor Payments & Reconciliation Process invoices, coordinate payments, perform BRS Accounting Records & Audits File vouchers, maintain ledgers, assist internal/external audits, prepare financial statements Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: GST & TDS Executive: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Work Location: In person

Sales Executive Kochi, Kerala 1 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

We are looking for a dynamic and results-driven Sales Executive – B2C to join our team in Cochin. The ideal candidate will be responsible for generating and converting leads, handling customer queries, and ensuring excellent customer service. You should be confident, persuasive, and motivated to meet and exceed sales targets. Identify and generate new customer leads through direct marketing, field visits, and referrals. Understand customer needs and offer appropriate products/services. Provide product demonstrations or presentations to prospective customers. Follow up with leads and close sales effectively. Maintain and update customer database and sales reports. Participate in promotional activities, campaigns, and events. Ensure high levels of customer satisfaction by providing timely support and post-sale service. Meet or exceed monthly and quarterly sales targets. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Sales Executive: 1 year (Preferred) Language: English (Preferred) Malayalam (Preferred) Tamil (Preferred) Hindi (Preferred) Location: Cochin, Kerala (Preferred) Work Location: In person

Sales Executive Cochin 1 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

We are looking for a dynamic and results-driven Sales Executive – B2C to join our team in Cochin. The ideal candidate will be responsible for generating and converting leads, handling customer queries, and ensuring excellent customer service. You should be confident, persuasive, and motivated to meet and exceed sales targets. Identify and generate new customer leads through direct marketing, field visits, and referrals. Understand customer needs and offer appropriate products/services. Provide product demonstrations or presentations to prospective customers. Follow up with leads and close sales effectively. Maintain and update customer database and sales reports. Participate in promotional activities, campaigns, and events. Ensure high levels of customer satisfaction by providing timely support and post-sale service. Meet or exceed monthly and quarterly sales targets. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Sales Executive: 1 year (Preferred) Language: English (Preferred) Malayalam (Preferred) Tamil (Preferred) Hindi (Preferred) Location: Cochin, Kerala (Preferred) Work Location: In person

IT Executive Thrissur, Kerala 0 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

As an IT Executive , you'll ensure smooth IT operations across Chemmanur’s businesses (jewellery retail, holiday resorts, etc.) in Thrissur. This role blends technical support, system administration, vendor coordination, and project execution. Provide first-line support (via calls/tickets/email) for hardware, software, network issues expert Support ERP, payment gateway systems, POS terminals, and e-commerce platforms Install, configure, and maintain servers (Windows/Linux), Active Directory, DNS/DHCP, SAN/NAS expertia. Manage virtual environments (VMware, Hyper-V) Administer corporate firewalls, VPNs, AV tools like Fortinet, Symantec expertia. Procure IT hardware, software, and services; negotiate with vendors and manage delivery cycles Assist in planning, tracking, and completing IT projects; generate status reports; identify & mitigate risks Liaise with cross-functional teams (operations, finance) to implement new systems Maintain project documents, system configs, and operational manuals Ensure adherence to ITIL or internal policies, and support disaster recovery processes Generate performance/usage reports, uptime analysis, asset inventories, and budget reports Typical Package : ₹20,000 – ₹25,000/month (depending on seniority) Employment Type : Full-time, On-site, Day Shift Reporting To : IT Manager / AVP / Project Manager Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Shift: Day shift Work Location: In person

IT Executive Thrissur 0 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

As an IT Executive , you'll ensure smooth IT operations across Chemmanur’s businesses (jewellery retail, holiday resorts, etc.) in Thrissur. This role blends technical support, system administration, vendor coordination, and project execution. Provide first-line support (via calls/tickets/email) for hardware, software, network issues expert Support ERP, payment gateway systems, POS terminals, and e-commerce platforms Install, configure, and maintain servers (Windows/Linux), Active Directory, DNS/DHCP, SAN/NAS expertia. Manage virtual environments (VMware, Hyper-V) Administer corporate firewalls, VPNs, AV tools like Fortinet, Symantec expertia. Procure IT hardware, software, and services; negotiate with vendors and manage delivery cycles Assist in planning, tracking, and completing IT projects; generate status reports; identify & mitigate risks Liaise with cross-functional teams (operations, finance) to implement new systems Maintain project documents, system configs, and operational manuals Ensure adherence to ITIL or internal policies, and support disaster recovery processes Generate performance/usage reports, uptime analysis, asset inventories, and budget reports Typical Package : ₹20,000 – ₹25,000/month (depending on seniority) Employment Type : Full-time, On-site, Day Shift Reporting To : IT Manager / AVP / Project Manager Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Shift: Day shift Work Location: In person

Collection Executive Thrissur, Kerala 0 - 1 years INR 0.13 - 0.2 Lacs P.A. On-site Full Time

Manage and recover overdue (OD) accounts Contact customers via calls, visits, or written communication to negotiate payment plans Develop and oversee repayment strategies for assigned accounts Log all collection activities in the system and maintain accurate records Collaborate internally (legal, credit, operations) on escalated cases Meet daily/weekly/monthly collection targets and KPIs Handle and resolve customer queries professionally Possibly visit customer premises for collections Workplace : Thrissur Type : Full‑time Working Days : 6 days/week Shift Timing : Typically day shift, e.g., 9:30 AM – 5:30 PM Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: OD Collection Executive: 1 year (Preferred) Language: English (Preferred) Malayalam (Preferred) Tamil (Preferred) Hindi (Preferred) Location: Thrissur, Kerala (Preferred) Work Location: In person

Customer Relationship Executive Thrissur, Kerala 1 years INR 2.64 - 3.24 Lacs P.A. On-site Full Time

The Customer Relationship Management (CRM) Executive will play a vital role in enhancing member engagement, driving customer loyalty, and ensuring a seamless experience for our members. You will be responsible for both inbound and outbound communications , addressing member needs, and promoting club events, offers, and loyalty programs. This position requires someone with a minimum of 1 year of experience in customer service or CRM, who is passionate about customer satisfaction and relationship-building. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer Relationship Executive: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Tamil (Preferred) Work Location: In person

Customer Relationship Executive Thrissur 1 years INR 2.64 - 3.24 Lacs P.A. On-site Full Time

The Customer Relationship Management (CRM) Executive will play a vital role in enhancing member engagement, driving customer loyalty, and ensuring a seamless experience for our members. You will be responsible for both inbound and outbound communications , addressing member needs, and promoting club events, offers, and loyalty programs. This position requires someone with a minimum of 1 year of experience in customer service or CRM, who is passionate about customer satisfaction and relationship-building. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer Relationship Executive: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Tamil (Preferred) Work Location: In person

Maintenance Electrician Udagamandalam, Tamil Nadu 4 years INR 1.32 - 1.92 Lacs P.A. On-site Full Time

Maintenance Electrician job role based at Club Oxygen in Ooty, Tamil Nadu . While I didn’t find a specific current listing for an electrician position at Club Oxygen, roles at nearby hospitality resorts (e.g. Cheran Group) give us a good basis for a job description. Here's a typical outline tailored for that setting: *Maintenance Electrician — Club Oxygen, Ooty Key Responsibilities Maintain and service all electrical systems and equipment across the property, including lighting, wiring, panels, switchgear, and distribution boards. Conduct periodic inspections of electrical services (e.g. single‐phase 120 V/240 V, three‐phase 480 V), wiring, conduit, circuit breakers, relays, controls and timer systems, ensuring compliance with safety Respond promptly to equipment failures or power outages, perform diagnostics, propose solutions, and repair or replace faulty components; estimate downtime and communicate with management Handle maintenance and servicing of generators, Inverter systems, and backup power infrastructure. Install or replace fixtures, switches, receptacles, and wiring systems as needed. Operate power tools and testing equipment such as meters, testers, trenchers, etc., for installations and repairs Shine. Maintain accurate logs of work performed, inspections, incidents, and repairs. Provide direction or mentorship to junior staff or helpers under supervision. Required Qualifications & Experience Technical certification: ITI (Wireman / electrician) or Diploma in Electrical Engineering or equivalent. At least 1 – 4 years of experience in electrical maintenance Working knowledge of plumbing, light mechanical maintenance, HVAC or boiler/genset systems is an added advantage. Valid driver’s license (B license) may be required for certain tasks or mobility around property sites. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: Electrical engineering: 1 year (Preferred) Language: English (Preferred) Location: Ooty, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

F&B Service Captain Udagamandalam, Tamil Nadu 1 years INR 1.8 - 2.4 Lacs P.A. On-site Not specified

A service captain is responsible for managing the dining experience in a restaurant . They greet customers, take orders, and ensure food is delivered on time. They also train and supervise servers, handle customer complaints, and oversee restaurant operations. Key Responsibilities Oversee front-of-house F&B operations: Ensure seamless daily functioning of all food and beverage outlets, including guest interaction, reservations, seating, and service delivery. Guest-centric approach: Greet guests upon arrival, manage guest seating and inquiries, uphold high service standards, and resolve complaints professionally to ensure positive dining experiences. Team supervision and training: Lead and mentor service staff (waiters, juniors), manage schedules and rosters, and maintain SOP compliance. Cost control and inventory: Monitor inventories, support cost-control measures, ensure side-station ready, and maintain quality standards throughout service. Upselling & menu planning: Recommend F&B service standards, support menu planning, promote promotions or upsell beverages and specials to guests. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Experience: Service Captain: 1 year (Preferred) Language: English (Preferred) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person

F&B Service Captain Udagamandalām 1 years INR 1.8 - 2.4 Lacs P.A. On-site Part Time

A service captain is responsible for managing the dining experience in a restaurant . They greet customers, take orders, and ensure food is delivered on time. They also train and supervise servers, handle customer complaints, and oversee restaurant operations. Key Responsibilities Oversee front-of-house F&B operations: Ensure seamless daily functioning of all food and beverage outlets, including guest interaction, reservations, seating, and service delivery. Guest-centric approach: Greet guests upon arrival, manage guest seating and inquiries, uphold high service standards, and resolve complaints professionally to ensure positive dining experiences. Team supervision and training: Lead and mentor service staff (waiters, juniors), manage schedules and rosters, and maintain SOP compliance. Cost control and inventory: Monitor inventories, support cost-control measures, ensure side-station ready, and maintain quality standards throughout service. Upselling & menu planning: Recommend F&B service standards, support menu planning, promote promotions or upsell beverages and specials to guests. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Experience: Service Captain: 1 year (Preferred) Language: English (Preferred) Location: Ooty, Tamil Nadu (Preferred) Work Location: In person

Front Office GSA Udagamandalam, Tamil Nadu 2 years INR 1.2 - 1.56 Lacs P.A. On-site Not specified

Location: Club Oxygen Resort, Ooty, Tamil Nadu Experience Required: 6 months to 2 years Salary: 10,000 to 13,000 per month (PF, LWF, ESIC) Perks: Food and Accommodation Provided Job Summary: Club Oxygen is seeking a dynamic and guest-focused Front Office Guest Relation Associate to join our team in Ooty. The ideal candidate will have prior experience in hospitality or front desk operations and a passion for delivering outstanding guest service. Key Responsibilities: Greet and welcome guests warmly upon arrival. Perform check-in/check-out procedures smoothly and efficiently. Handle guest queries, requests, and complaints with professionalism and promptness. Maintain a positive relationship with guests to ensure their satisfaction and loyalty. Coordinate with housekeeping and other departments to ensure seamless guest experiences. Maintain accurate guest records and billing information. Promote resort services, amenities, and events to guests. Ensure the front desk and lobby areas are neat, organized, and presentable at all times. Adhere to company policies and standard operating procedures (SOPs). Candidate Requirements: Minimum 6 months to 2 years of experience in front office, reception, or guest relations (preferably in hotels/resorts). Good communication skills in English (knowledge of Hindi or Tamil is an added advantage). Friendly, courteous, and professional demeanor. Strong interpersonal and problem-solving skills. Basic computer knowledge and familiarity with reservation systems (preferred). Flexible with shifts and willing to work weekends/holidays. Benefits: Complimentary food and accommodation at the resort. On-the-job training and career growth opportunities. Friendly work environment in a beautiful hill station setting. Job Type: Permanent Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Provident Fund Experience: Front Office Guest Relation Associate: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Location: Ooty, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Assistant Housekeeping Manager Thekkadi, Tamil Nadu 0 - 1 years INR 0.25 - 0.3 Lacs P.A. On-site Not specified

Job Title: Assistant Housekeeping Manager Location: Club Oxygen Resort, Ooty, Tamil Nadu Experience Required: 2 to 4 years Perks: Food and Accommodation Provided Job Summary: Club Oxygen is looking for a dedicated and experienced Assistant Housekeeping Manager to oversee daily housekeeping operations at our resort in Ooty. The ideal candidate will support the Executive Housekeeper in ensuring cleanliness, guest satisfaction, and adherence to hygiene and safety standards. Key Responsibilities: Assist in managing day-to-day housekeeping operations across guest rooms, public areas, and back-of-house. Supervise housekeeping staff and allocate daily tasks. Conduct routine inspections to ensure high standards of cleanliness and maintenance. Train and motivate the housekeeping team to uphold resort standards. Monitor inventory and request housekeeping supplies as needed. Address guest complaints and resolve housekeeping-related issues promptly and professionally. Maintain proper records of cleaning schedules, staff attendance, and laundry operations. Coordinate with the front office and maintenance departments to ensure smooth operations. Support the Executive Housekeeper in reporting and planning. Candidate Requirements: Minimum 2 to 4 years of experience in housekeeping, preferably in a resort or hotel setting. Prior supervisory experience is required. Strong leadership, team management, and interpersonal skills. Good communication skills in English (knowledge of Tamil or Hindi is an added advantage). Eye for detail, hygiene standards, and guest satisfaction. Willing to work flexible shifts, weekends, and holidays. Benefits: Complimentary food and accommodation at the resort. Opportunity to grow within a leading vacation and hospitality brand. Work in a scenic and supportive resort environment. Job Type: Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Experience: Assistant manager Housekeeping: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Malayalam (Preferred) Location: Thekkadi, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Chat Support Representative Thrissur, Kerala 1 years INR 0.15 - 0.2 Lacs P.A. On-site Not specified

Job Summary: We are looking for a proactive and customer-focused Chat Process Executive to join our CRM team at Chemmnur International Holidays & Resort Ltd, Thrissur. The role involves managing real-time customer interactions via chat, providing prompt support, addressing queries, and ensuring high customer satisfaction in line with our brand standards. Key Responsibilities: Handle inbound customer queries via chat and respond promptly with accurate information. Update and manage customer information in the CRM system. Provide detailed product/service information to potential customers. Follow up on leads generated via website or social media platforms. Coordinate with internal teams to resolve customer concerns or escalate issues as needed. Maintain detailed records of all interactions in the CRM. Achieve daily/weekly targets related to response time, resolution rate, and customer satisfaction. Assist in improving CRM chat scripts and process flows. Maintain a positive and professional attitude during all interactions. Requirements: Minimum 1 year of experience in chat process or customer support (preferred in hospitality/travel industry). Familiarity with CRM tools and chat platforms. Excellent written communication skills in English. Ability to multitask and work in a fast-paced environment. Strong problem-solving and interpersonal skills. Knowledge of Malayalam and Hindi is an added advantage. Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Experience: Chat process: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Location: Thrissur, Kerala (Preferred) Work Location: In person