Microsoft Dynamics Technical Consultant

Must Have Skills:

• Hands-on experience with Dynamics 365 CRM modules: Sales, Marketing, Project Operations, Customer Service, Field Service, Omnichannel, and Portals.
• Strong development skills in C#, JavaScript, HTML/CSS, SQL, JSON.
• Proficiency in Power Platform: Power Apps (Canvas & Model-driven), Power Automate, and Power Pages.
• Experience with Azure Integration Services, including Logic Apps and Functions.
• Knowledge of Plugin development, custom workflows, and JavaScript form scripting.
• Familiarity with Power BI for dashboard and report development.
• Experience with CI/CD pipelines, solution deployment, and version control via Azure DevOps.
• Skilled in API development, Postman, and SharePoint integration.
• Ability to manage security roles, perform troubleshooting, and handle end-to-end support.

Good to Have Skills:

• Experience with IoT and geo-coding integrations in Field Service.
• Knowledge of Adaptive Cards, Bot Framework, and Live Chat in Omnichannel.
• Familiarity with Real-time Marketing Journeys and Event Management.
• Exposure to ERP or financial system integrations in Project Operations.
• Supportive Microsoft Dynamics and Power Platform certifications.
• Ability to collaborate with cross-functional teams for requirement gathering and functional mapping.
• Participation in all phases of the SDLC, from development to deployment and support.
• Experience supporting UAT and post-production phases.
• Skills in documenting technical solutions, knowledge sharing, and mentoring.
• Strong analytical, troubleshooting, and multi-module handling capabilities.
• Excellent communication and collaboration skills.

Reporting Relationships:

• You will report to the Dynamics CRM Lead / Solution Architect.
• j You may also collaborate directly with Business Analysts, Project Managers, and Functional Consultants.j