Microsoft Defender-XDR Onboarding Specialist

Job Description

Job Title: Microsoft Defender - XDR Onboarding Specialist Summary : This position is responsible for seamlessly onboarding new clients or systems to the XDR platform. The specialist will work closely with internal teams and clients to ensure a smooth and efficient onboarding process, including pre-installation checks, post-installation verification, and ongoing support. Responsibilities: Onboarding Planning and Execution: Work with teams to plan the onboarding process for new clients or systems. Develop and maintain onboarding checklists and documentation. Coordinate with stakeholders (e.g., IT, Security) to ensure necessary prerequisites are met. Pre-Installation Activities: Perform pre-installation checks to ensure system compatibility and readiness. Assist with the configuration of required resources Verify that necessary software and configurations are in place. Assisting and Configuration: Assist with the configuration of XDR policies and rules. Verify that the XDR platform is correctly detecting events and alerts. Post-Installation Verification: Conduct thorough testing to ensure XDR is functioning as expected. Verify that alerts and notifications are being generated correctly. Client Support and Communication: Provide ongoing support to clients during the onboarding process. Answer client questions and address concerns. Maintain clear and consistent communication with clients and internal stakeholders. Documentation and Knowledge Base: Maintain and update onboarding documentation. Contribute to the development of a knowledge base for XDR onboarding. Ensure all documentation is accurate and up to date. Training and Education: Provide training to internal teams and clients on the use of the XDR platform. Develop and deliver onboarding training materials. Stay up to date on the latest XDR features and functionalities. Required Skills and Qualifications: Admin knowledge on Critical configurations Ex Real time protection , cloud protection , Tamper Protection , Enable MDE integration Experience with XDR platforms and technologies. Familiarity with various operating systems and network technologies. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Experience with relevant tools and technologies (e.g., Microsoft Defender XDR, Cortex XDR). Show more Show less