Job Role & Responsibility: HANDLING OF MARKET FEEDBACKS AND WARRANTY ISSUES RELATED TO VEHICLE & ELECTRONIC PARTS.. COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACKS. FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES. UNDERSTANDING & KNOW HOW FOR MOTOR, TORQUE CONVERTOR, CONTROLLERS, & BATTERY PACK. CAN DEMOSTRATE STRONG SKILL SETS FOR DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS. ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS). WARRANTY DATA ANALYSIS Competency Requirement:- Technical/Functional: GOOD UNDERSTANDING ON SOFTWARE ARCHITECTURE AND INTERFACE. PROFOUND KNOWLEDGE ON VEHICLE COMMUNICATION PROTOCOLS INCLUDING CAN AND LIN. EXPOSURE OF CONTROLLERS ARCHITECT & POTENTIAL FAILURE MODES. WELL VERSED WITH PROBLEM SOLVING TOOLS QC TOOLS & COMPLEX PROBLEM SOLVING THROUGH FTA. EXPOSURE & KNOW HOW OF ELECTRIC & HYBRID VEHICLE SYSTEM. HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT. Behavioral: STRONG EXECUTION, ORIENTATION AND PROBLEM-SOLVING APPROACH ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES. STRONG COMMUNICATION & PRESENTATION SKILLS ABILITY TO WORK WITHIN STRICT TIMELINES TEAM PLAYER WITH STRONG NETWORKING SKILLS Others: B.E / B. Tech in ECE / ELECRICAL ENGINEERING Years of experience: Should have 9-12 yrs. Candidates with Work experience in field of hybrid systems & Operational knowledge of Electronic & PCB based components will be preferred.

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MGR - Electrical Group - Market Quality