Work from Office
Full Time
Merchant onboarding & account activation
KYC review, document verification & compliance checks
Coordinating with sales, merchants, and internal support teams
POS/UPI/QR activation, VAS activation (if applicable)
Managing daily trackers, Excel sheets & reports
Handling merchant queries, issues, and escalation resolution
Ensuring SOP adherence and timely process completion
Monitoring transactions, settlements, and reconciliation (if required)
Merchant Operations / Onboarding
Merchant KYC / Document Verification
Payment Operations / POS / UPI
Excel (Pivot, VLOOKUP, MIS Reporting)
Coordination & Communication Skills
Problem Solving & Escalation Handling
Experience in Fintech / Payments / POS / Banking / NBFC
Hands-on exposure to merchant support, payment operations, or onboarding portals
12years of experience in Merchant Operations or Payment Operations
Graduate / Postgraduate
Paytm
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