merchant integrations

1 - 3 years

0 Lacs

Posted:5 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

what you will do:
  • setup proactive monitoring & alerting processes.
  • work with various operating and product functions to set up monitoring and promptly action on alerts as per sop.
  • collaborate with data science, engineering and customer support teams to resolve production issues and mitigate potential risks.
  • work with partners and setup robust integrations with their platform to drive the best outcome for CRED.
  • regularly talk to users to gather feedback.
  • help product team truth seek and publish rcas for deviation of product performance from expectations.
  • co-lead planning, strategy, execution & tracking of campaigns working with various stakeholders across teams & partners.
  • assist in setting up experiments for product changes and track the experiments to closure.
  • assist product team in setting up instrumentation for new product flows, setting up dashboards and internal tools for customer support and operations teams, and doing uat for new features.

  • you will be a great fit if
  • you have a bachelor's degree in engineering, business, or a related field.
  • you have 1-3 years experience in analytics, operations, project management, product management or a related role working on consumer facing products.
  • you can solve problems in a structured methodical manner and enjoy bringing methods to madness.
  • you have a detail-oriented mindset with a focus on operational efficiency and love to make things efficient by creating systems and processes. Bonus points if you have worked with automation tools like retool/zapier/autogpt.
  • you are comfortable working with technical teams and can translate between technical and non-technical stakeholders.
  • you have an insane appetite to learn and like to pick-up new tools to solve problems. bonus points if you already know sql and have worked with tools like Mixpanel.
  • you can align a variety of stakeholders having different context and incentives.
  • you have good communication skills and can influence decisions without authority.
  • you have a bias for action with high ownership and like to see things through to closure and relish creating outcomes.
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