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5.0 - 10.0 years
16 - 20 Lacs
Mumbai
Work from Office
Job Title: Senior Manager Business Analytics Location: Hybrid, India Company: Miko About Miko: Miko is an advanced consumer robotics company dedicated to transforming the way young learners engage with technology. Our AI-powered robots use playful, conversational learning to educate, entertain, and inspire kids aged 5 and above. With a presence in 140+ countries, including the US, UK, UAE, and India, Miko is shaping the future of interactive learning. To know more about Miko, log onto our website Role Overview: We are looking for a Senior Manager Business Analyst to drive data-driven decision-making across business and product functions. The ideal candidate will be responsible for defining key business metrics, developing reporting frameworks, identifying process inefficiencies, and providing strategic recommendations based on complex data analysis. This role demands strong analytical expertise, business acumen, and a problem-solving mindset to translate raw data into actionable insights that influence company strategy. Key Responsibilities: 1. Data Modeling & Dashboard Development Design and implement data models, reporting infrastructure, and dashboards to support business decision-making. Develop automated reports and visualizations using Power BI, Tableau, or Google Data Studio. Conduct deep-dive analysis on business performance, trends, and key drivers. 2. Business Process Optimization & Decision Support Identify inefficiencies in business processes and drive the adoption of data-driven solutions. Partner with product and business teams to provide insights that optimize operational performance and enhance user experience. Influence new business opportunities and strategies based on internal and external data analysis. 3. Advanced Analytics & Problem-Solving Execute quantitative analysis to identify trends, anomalies, and growth opportunities. Develop statistical models and predictive analytics to improve forecasting and strategic planning. Provide actionable insights that drive user engagement, revenue growth, and operational efficiency. 4. Stakeholder Collaboration & Data-Driven Culture Work closely with cross-functional teams to enable a data-driven approach in decision- making. Present analytical findings to senior leadership, translating complex data into clear business recommendations. Establish best practices for data accuracy, collection, and governance. What You Bring: Required Qualifications & Skills: 5+ years of experience in business analytics, data science, or a similar analytical role. Bachelors degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline. Expertise in SQL, Excel (Pivot tables, VLOOKUP, HLOOKUP, graphs), and data visualization tools (Power BI, Tableau, QlikView, Google Data Studio, etc.). Strong knowledge of analytics platforms like Mixpanel, Google Analytics, and Clevertap. Experience handling large, multi-dimensional datasets and executing complex data analysis. Ability to synthesize data, identify patterns, and present insights in a compelling manner. Strong critical thinking, problem-solving, and business process optimization skills. Ability to multitask in a fast-paced environment and work on diverse business requirements. Preferred Qualifications: Understanding of statistical tools and machine learning techniques. Prior experience in a consumer tech, robotics, or AI-driven company.
Posted 1 week ago
4.0 - 8.0 years
6 - 8 Lacs
Noida
Work from Office
We are Hiring " Performance Marketing Manager" for a Premier Business College based in Noida. Candidates with 4 Years experience in performance marketing can apply. Job Title: Performance Marketing Manager Location: Noida Department: Marketing Experience: 4+ Years CTC: Upto 8 LPA About the Role: We are looking for a results-driven Performance Marketing Manager to lead our paid digital acquisition efforts. This role is ideal for a strategic thinker with a strong analytical mindset, deep expertise in managing multi-platform ad campaigns, and a passion for driving measurable growth. You will be responsible for optimizing performance across all key metrics including ROI, CAC, ROAS, and conversion rates. Key Responsibilities: Plan, execute, and continuously optimize paid marketing campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, YouTube, and programmatic platforms. Drive customer acquisition through paid search, social media, display, retargeting, affiliate, and native ad channels. Track and optimize key performance indicators such as CAC, ROAS, CTR, and CPL. Conduct in-depth analysis of campaign performance and attribution data to refine strategy. Design and execute A/B tests on ad creatives, landing pages, and target audiences. Collaborate with creative and content teams to ensure ad assets align with performance goals. Partner with analytics and product teams to track conversions and implement event tagging using GA4, Google Tag Manager, and Mixpanel. Manage advertising budgets with a focus on efficiency and performance outcomes. Deliver detailed performance reports and actionable insights to internal stakeholders. Required Qualifications: Bachelors degree in Marketing, Business, Economics, or a related field. 4-8 years of experience in performance marketing, growth marketing, or media buying. Proficiency with digital marketing tools such as Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, GA4, GTM, and Excel/Google Sheets. Strong analytical skills and a data-driven approach to campaign optimization. Proven success in managing large advertising budgets and delivering measurable results. Solid understanding of marketing funnels, attribution models, and consumer behavior analytics. Strong organizational and project management abilities. Preferred Qualifications: Experience in the education or edtech industry. Certifications in Google Ads or Meta Blueprint. Hands-on experience with CRO tools like Optimizely, VWO, or Hotjar. Working knowledge of SQL or business intelligence tools such as Looker or Tableau. For further assistance contact/whatsapp: 9811995828 or write to anjali@gist.org.in
Posted 1 week ago
4.0 - 7.0 years
15 - 22 Lacs
Noida
Work from Office
Role & responsibilities Experience working as an ETL developer in a Data Engineering, Data Warehousing or Business Intelligence team Understanding of data integration/data engineering architecture and should be aware of ETL standards, methodologies, guidelines and techniques Hands on with python programming language and its packages like Pandas, NumPy Strong understanding of SQL queries, aggregate functions, Complex joins and performance tuning Should have good exposure of Databases like Snowflake/SQL Server/Oracle/PostgreSQL (any one of these) Broad understanding of data warehousing and dimensional modelling concepts Preferred candidate profile Architect, develop, and maintain a highly scalable data warehouse and build/maintain ETL processes. Utilize Python and Airflow to integrate data from across the business into data warehouse. Integrate third party data into the data warehouse like google analytics, google ads, Iterable
Posted 1 week ago
8.0 - 13.0 years
9 - 14 Lacs
Noida, Mumbai, Bengaluru
Work from Office
Job TitleProduct Manager – UPI Autopay (Paytm App) Experience4–8 years About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for a highly driven and data-oriented Product Manager to own and scale the UPI Autopay experience on the Paytm App. This role is central to growing Paytm’s footprint in recurring payments by building seamless, high-performing, and innovative products in collaboration with various TSPs (Technology Service Providers) and internal stakeholders. Key Responsibilities: Product OwnershipDrive the vision, strategy, roadmap, and execution for UPI Autopay on the Paytm App across different use cases (subscriptions, billers, investments, OTT, etc.). Partner CollaborationCoordinate with multiple TSPs (for different handles like @ptsbi, @ptaxis, @ptyes, @ptybl, @paytm) to design, develop, and integrate UPI Autopay flows and features. Success Rate MonitoringWork with engineering, QA, and switch teams to continuously monitor and improve success rates and reliability of mandate creation and execution. User ExperienceIdentify UX gaps and work with design and research teams to enhance discoverability, trust, and ease-of-use for UPI Autopay flows. Data & InsightsAnalyze user journeys, funnel drop-offs, transaction data, and feedback to drive data-led product decisions. Define and track key metrics like success rate, activation rate, drop-offs, churn, etc. Market ExpansionIdentify new opportunities and segments for UPI Autopay adoption, drive merchant and category-specific customizations, and work with GTM teams to grow market share. Compliance & NPCI AlignmentEnsure product compliance with NPCI UPI Autopay guidelines, participate in new NPCI initiatives (like e-mandate on RuPay Credit, One time mandates, BIMA ASBA, etc.), and manage regulatory approvals where required. What We’re Looking For: 4–8 years of overall experience, with at least 3 years in product management. Prior experience in payments (preferably UPI or recurring payments) is strongly preferred. Hands-on experience managing cross-functional teams – tech, design, operations,compliance. Strong analytical mindset with proficiency in data tools (SQL, Mixpanel, Looker, etc.) and wireframing user journey tools (Figma, Whimsical, Balsamiq, etc) Ability to manage external partners and vendors (TSP, PSPs, NPCI) and launch features in collaboration with growth, business and marketing Excellent communication, documentation, and stakeholder management skills. Self-starter who thrives in a fast-paced, ambiguous, high-growth environment. Good to Have: Experience in consumer fintech or large-scale transactional platforms. Understanding of UPI switch architecture or direct bank integrations. Exposure to billing/subscription-based products or ecosystems. Why Join Us At Paytm, you'll be at the forefront of digital payments innovation in India. If you love building products that touch millions of lives, solving complex technical and operational problems, and want to play a key role in shaping the future of UPI Autopay – we want to hear from you!
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Title: General Manager - Growth & Product Marketing (CREW) Location: Bangalore Company: CREW - Personal Concierge Services Employment Type: Full-Time About CREW CREW is a premium personal concierge service designed to simplify and elevate the everyday lives of time-starved professionals, entrepreneurs, and high-net-worth individuals. From errands to exceptional experiences, we're redefining what convenience looks like. We're now seeking a Growth & Product Marketing Manager to help us scale smartly and build deep, lasting relationships with our members. Role Overview We're looking for a highly strategic and execution-focused Growth & Product Marketing Manager who can own both acquisition and lifecycle initiatives, while also drivingproduct adoption, frequency of use, and feature activation. You will play a pivotal role in aligning growth goals with the user journey-from first touch to long-term loyalty. Key Responsibilities Growth Marketing . Develop and manage omni-channel acquisition strategies across paid media, SEO, partnerships, and referral loops . Run and optimize performance marketing campaigns (Google, Meta, LinkedIn, etc.) to acquire high-intent users . Build and test landing pages, lead capture flows, and funnel optimizations to improve conversion rates . Own CRM and lifecycle campaigns (email, SMS, push) to drive re-engagement, upsells, and LTV . Leverage customer segmentation and behavioral data to personalize campaigns at scale Product Marketing . Partner with product and operations teams to launch new features and services that increase retention and usage . Define messaging, positioning, and go-to-market strategies for new product features and concierge offerings . Create user education content (emails, onboarding flows, FAQs, tutorials) to reduce friction and deepen usage . Develop and analyze cohort behavior to identify drop-offs, opportunities for frequency increases, and feature adoption gaps . Gather member insights through surveys, interviews, and usage data to inform product roadmap and communications Strategy & Analytics . Define and track KPIs across acquisition, activation, and retention funnels . Set up experimentation frameworks (A/B testing, multivariate) to rapidly validate hypotheses . Deliver regular performance reporting and insight-driven recommendations to leadership . Stay on the pulse of the market-identify new channels, competitor tactics, and user needs Qualifications . 4-8 years of experience in growth, product marketing, or lifecycle marketing roles . Proven success in scaling a consumer product or service-ideally in a premium, subscription-based or concierge/luxury environment . Deep understanding of marketing funnel metrics and behavioral analytics . Experience working closely with product, design, and engineering teams . Strong writing and positioning skills with an eye for branding and UX . Tools: AI first Tools, Google Ads, Meta Ads, Klaviyo or similar CRM tools, Segment, Mixpanel/Amplitude, Google Analytics, Webflow/Landing page tools . Self-starter with high attention to detail and strong project management skills . AI first in problem solving Nice to Have . Experience in luxury/lifestyle services, wellness, hospitality, or fintech . Prior startup or high-growth company experience . Familiarity with customer research methods (JTBD, surveys, user testing) What We Offer . A unique opportunity to shape the growth engine of a high-touch, high-impact service . Cross-functional exposure and room to experiment and own outcomes . Competitive salary + performance-based incentives . Team that's deeply committed to excellence, service, and innovation
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Ajmer
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Sangli
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Baddi
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Dombivli
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Thane
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Nagpur
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Madurai
Work from Office
Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive customer outcomesCustomer Support & Operations ManagementProvide comprehensive technical and product support to customers via multiple channelsManage user accounts, permissions, billing inquiries, and subscription modificationsGenerate detailed usage reports, analytics dashboards, and customer performance insightsHandle payment processing, subscription management, and billing-related customer issuesTroubleshoot complex technical problems and coordinate resolution with engineering teams############Requirements############What Really MattersExceptional track record of managing mid-size or large enterprise customers at a SaaS startupA genuine passion for customers and solving their operational challengesAbility to understand the sales intelligence space and use domain knowledge to solve business problems for customersStrong analytical mindset with experience in data analysis, reporting, and process optimizationThe kind of values you have as a person - integrity, empathy, and customer-first mentalityWhat Matters SomewhatBetween 3-5 years of experience in customer-facing roles like Support, Success, or Operations Both less and more will not be desirable - less means you will likely not be able to work independently in our environment and more means you probably haven't grown fast enough in your career to match the grueling pace at which we prefer to work Experience in Customer Success Operations or similar role in the past will be valuableUnderstanding of technology and ability to grasp new technologies and tools quicklyExperience with customer success platforms (Gainsight, ChurnZero, Mixpanel) and CRM systemsThe organizations where you have worked - preferably SaaS companies with enterprise customers
Posted 2 weeks ago
3.0 - 8.0 years
15 - 30 Lacs
Pune
Remote
Job Title: Digital Product & Tech Stack Expert Founding Team Company: SimplyLIC.com Backed by a 5 crore launch fund, we are building Indias next-gen digital LIC platform. The goal is simple to beat IDBI Bank in LIC policy sales using the power of technology, performance marketing, and personalized funnels. Led by a top-ranked insurance entrepreneur, we aim to create a scalable, tech-enabled LIC sales engine. Job Description: We are seeking a Digital Product & Tech Stack Expert to join our founding team. You will lead the end-to-end tech implementation — from building landing pages and integrating APIs to setting up automation tools and analytics dashboards. This role is ideal for someone who thrives in a zero-to-one setup and wants to co-create a high-impact insurtech brand. Responsibilities: • Build and manage SimplyLIC’s web platform (WordPress or custom stack) • Develop responsive landing pages, lead capture forms, and plan showcase templates • Integrate CRM tools, WhatsApp Business API, and lead scoring systems • Ensure SEO-optimized, fast-loading, mobile-first UX • Implement analytics (GA4, Meta Pixel, GTM), retargeting, and tracking • Maintain server, hosting, security, uptime, and version control • Collaborate with designers, marketers, and POSP onboarding team • Work closely with the founder to execute the full tech roadmap Desired Skillset: • 3–6 years of experience as a Full Stack Developer / Web Tech Lead • Strong knowledge of: React.js / WordPress, HTML, CSS, JavaScript, PHP/Node.js • Familiarity with: Zoho / HubSpot CRM, WhatsApp API, Google Tag Manager, Facebook Pixel • Bonus: Knowledge of insurance/finance industry or lead-based businesses (e.g., real estate, loans, insurance) Traits We Value: • Startup mindset: fast, frugal, and focused • Bias for action: launch quickly, optimize later • Ownership: treat SimplyLIC like your own venture Location: Pune (Hybrid) or Remote (for exceptional candidates) Compensation: • 18 – 30 LPA (flexible based on experience) • Co-founder Equity/Sweat Equity available • Incentives tied to digital growth milestones
Posted 2 weeks ago
4.0 - 9.0 years
11 - 15 Lacs
Bengaluru
Work from Office
About the Role :As a Product Growth Manager at Infinity Learn, your primary objective is to drive user acquisition, engagement, and retention for our suite of learning products. You'll leverage data-driven strategies, collaborate cross-functionally, and design experiments to ensure sustainable product-led growth by driving engagement and retention. Your work will directly contribute to scaling our user base, optimizing key product metrics, and increasing conversions across funnels. Key Responsibilities:- Lead the development of growth features using growth hacking tools aimed at driving user acquisition, activation, and engagement, ultimately driving revenue.- Analyze user data, product usage, and behavioral trends to identify opportunities for growth and enhance the customer journey.- Develop hypotheses about customer behavior and design experiments (such as A/B tests) to validate assumptions and refine product strategies.- Monitor and optimize key metrics, including funnel performance, user retention, and cohort analyses, to address growth challenges.- Collaborate with cross-functional teams, including marketing, sales, and engineering, to execute growth strategies aligned with business goals.- Ideate, test, and optimize growth initiatives across channels such as SEO, and campaigns to enhance user acquisition.- Stay ahead of industry trends and competitor strategies to drive continuous improvement. Qualifications:- 4-5+ years of product management experience, preferably in a growth-focused role within ed-tech,or product-led company.- Proficiency in data analysis and experimentation, and familiarity with A/B testing frameworks.- Experience working with product analytics platforms (such as Amplitude, Webengage, Mixpanel, Google Analytics AI-backed tools) to drive actionable insights.- Deep understanding of funnel metrics, and cohort analysis.- Strong strategic thinking with the ability to develop and execute creative growth strategies.- A track record of successfully launching and scaling products through data-led growth initiatives. Preferred Skills:- Background in technology/marketing/product. Familiarity with EdTech industry is a plus.- Technical proficiency in developing tools for product data analysis and growth experiments.- Knowledge of user psychology and behavioral economics to craft engaging and impactful user experiences.- Strong collaboration skills, with experience working alongside marketing, engineering, and sales teams to drive growth initiatives.
Posted 2 weeks ago
3.0 - 6.0 years
10 - 20 Lacs
Gurugram
Work from Office
What will you do: Develop a thorough understanding of the healthcare market, competitive products, and e-commerce market dynamics to gain insights into latest market trends and competitors movements Gather, analyze and distribute intelligence on products, competitors and customer behaviors across different platforms to support product development team on product discovery and conceptualization Be the go-to person for the product, collaborate with cross-functional Product, Analytics and Strategy teams to help determine product vision, strategy and roadmap of capabilities Conduct regular competitive analysis on feature enhancement and feature roll outs by competitors Use product usage data to understand customer pain points and recommend possible solutions to the product team Constant learning and collaborating with the team to develop best practices on product configuration Designing A/B and multivariate experiments to test out multiple hypotheses Own complete end to end analytics of a product pod What are we looking for: Experience in various Analytics & Data Extraction tools such as SQL, Excel, Tableau etc. (Good to have - Google Analytics, MixPanel, Metabase, etc. Ability to gather insights around product performance and user engagement / retention from clickstream data. Understanding of what drives user engagement and retention and how data can be used to evaluate this Solid presentation and communication skills to highlight data trends, insights and recommendations to improve engagement 3+ years experience in online products (App/Web products) is a must (3 to 4 years is preferred) Experience in instrumentation of data (events, screens, goals, etc) capturing for above platforms
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Who are we and What do we do InMobi Groups mission is to power intelligent, mobile-first experiences for enterprises and consumers Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Companys 2018 Worlds Most Innovative Companies, Whats the InMobi family like Consistently featured among the Great Places to Work in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused We invite you to free yourself, dream big and chase your passion What do we promis eWe offer an opportunity to have an immediate impact on the company and our products The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays We even promise to let you bring your kids and pets to wor About 1Weath er:1Weather is a leading weather app dedicated to delivering hyperlocal and accurate weather insights to millions of users globally Our mission is to empower individuals with timely weather information through innovation and user-friendly technology With a strong focus on location-based insights and community engagement, were looking for a Growth Lead to help scale our user base and drive meaningful impa Role Overv iew:As the Growth Lead, you will spearhead efforts to expand 1Weathers user base, improve retention, and maximize user engagement This role combines strategy, data-driven decision-making, and hands-on execution to achieve ambitious growth targets You will work closely with product, marketing, content and engineering teams to unlock growth opportunities and ensure 1Weather remains a leader in the competitive weather app sp ace, Key Responsibili ties: Growth Strategy:Develop and execute a comprehensive growth strategy to drive user acquisition, activation & rete ntionIdentify new market opportunities and create plans to penetrate them effecti vely User Acquisition:Design and manage data-driven campaigns across multiple channels (organic, paid, partnersh ips) Optimize app store presence to improve visibility and conversion rates ( ASO) Test and scale innovative acquisition tactics leveraging location-based services and community involve ment Retention & Engagement:Build personalized user engagement strategies leveraging 1Weathers unique features like location chips and hyperlocal insi ghts Partner with product and UX teams to create features that drive habit formation and user sticki ness Implement push notifications, and in-app campaigns to keep users eng aged Data & Analytics:Set and monitor KPIs to measure the success of growth initiat ives Use analytics tools to understand user behavior and identify areas for improve ment Conduct A/B testing to optimize campaigns, features, and user f lows Cross-functional Collaboration:Work with product managers, designers, and engineers to prioritize growth-focused product cha nges Collaborate with the marketing team on brand messaging and creative campa igns Partner with sales and customer success teams to align on growth-driven object ives Leadership:Mentor and guide team members focused on growth initiat ives Advocate for a growth-oriented mindset across the organiza tion, Qualifica tions:Experience: 5+ years in growth, marketing, or product roles, preferably in a tech-driven or mobile-first co mpany Skills:Proven track record in scaling user bases for apps or digital plat forms Expertise in push notifications, in-app cam paignsExpertise in paid acquisition channels (Google Ads, Meta, programmatic, etc ) and organic growth (SEO, ASO) Strong analytical mindset; proficiency with tools like Google Analytics, Mixpanel, or si milar Deep understanding of growth loops, funnel optimization, and retention me trics Behavioral:Entrepreneurial mindset with a bias for a ction Excellent communication and collaboration s kills Ability to thrive in a fast-paced, results-oriented enviro nment, What We Offer:Competitive salary and equity o ptions Flexible working envir onment Opportunity to work with a talented, mission-drive n team Resources for professional growth and career advan cement A chance to shape the future of weather technology and impact millions of lives daily,
Posted 3 weeks ago
3.0 - 5.0 years
7 - 11 Lacs
Kolkata
Work from Office
We are seeking a skilled MoEngage Developer with strong experience in API integration to join our team. In this role. Engineering teams to ensure seamless data flow and automation using MoEngage’s APIs, SDKs, and webhooks.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Role & responsibilities Ideate, launch, and optimize digital campaigns designed to drive new user acquisition and engagement. Research, identify, and test new marketing channels to build acquisition pipeline. Coordinate with internal SMEs, as needed. Design and implement data-driven digital marketing strategies that support monetization efforts, including cross-sell & upsell opportunities. Define & refine CDP user segments & develop channel messaging to those audiences in coordination with Product Marketing, to drive measurable increased user engagement. Use analytics tools (Mixpanel, Adobe Analytics) to identify friction points in the user journey and create initiatives that drive higher adoption, usage frequency, and feature engagement. Provide actionable insights and recommendations for how to optimize product sign-ups, in-product engagement, and down-funnel conversion rates. Identify and launch A/B tests and web personalization opportunities to improve sign-up and in-product conversion rates on Cvent web properties. Provide analytical support for A/B and multi-variate tests and landing page optimization efforts. Collaborate cross-functionally with Product, Product Marketing, Engineering, Automation, Audience Management, Analytics, and Sales teams to define and refine PQL criteria using data, behavioral signals, and firmographics. Design and produce dashboards and ad hoc reports to present trends and measure progress against established KPIs, goals, and lead-gen activities. Preferred candidate profile 35 years of demonstrated hands-on experience in digital marketing (SEO, SEM, Paid Social, Email, Display), ideally within a PLG or SaaS company Understanding of the Product-Led Growth model and the role of PQLs in a hybrid self-serve + sales-assist motion Analytics mindset with a deep understanding of how to leverage analytics tools (Mixpanel, Adobe Analytics) to drive insights and marketing strategies Must be proficient in Microsoft Excel Ability to think strategically and creatively to tackle challenges and deliver innovative solutions that drive growth Strong ability to work cross-functionally with product, marketing, engineering, customer success, and sales teams to implement initiatives that meet business objectives
Posted 3 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
Noida
Work from Office
About the Role: We are looking for a data-driven Growth Manager to drive user acquisition, engagement, retention, and monetization for our mobile gaming products. This role will focus on scaling player growth, optimizing revenue streams, and enhancing user experiences through strategic and performance-driven initiatives. Key Responsibilities: User Acquisition & Performance Marketing - Develop and execute multi-channel growth strategies (Google Ads, Meta, influencer networks, ASO). - Optimize campaigns to improve key metrics (CPI, CAC, ROAS, LTV). - Drive organic and viral growth through community engagement and referral programs. Player Engagement & Retention - Implement data-driven retention strategies, loyalty programs, and in-game incentives. - Work closely with product teams to enhance user experience and reduce churn. Monetization & Revenue Optimization - Identify and optimize monetization strategies (in-app purchases, ad revenue, partnerships). - Conduct A/B testing on promotions, pricing models, and content strategies. Data & Analytics: - Analyze user behavior, market trends, and competitor insights to refine strategies. - Utilize analytics tools (Google Analytics, Appsflyer, Mixpanel, Adjust) for performance tracking. What we are looking for: - Experience in driving growth in the mobile domain. - 3-5+ years of experience in growth marketing, user acquisition, or a related role in gaming. - Strong understanding of gaming ecosystems, player behavior, and gaming communities. - Expertise in performance marketing, ASO, and user acquisition strategies. - Proficiency in analytics tools (Google Analytics, Mixpanel, Adjust, etc.). - Passion for gaming and deep knowledge of industry trends. Why Us - High-growth startup with a fast-paced learning environment. - Performance-based bonuses & competitive salary. - Medical insurance for you and your family. - Company-sponsored learning & upskilling opportunities. - Casual work culture, team outings, and free meals/snacks. Apply Save Save Pro Insights
Posted 3 weeks ago
5.0 - 9.0 years
13 - 17 Lacs
Bengaluru
Work from Office
About Hevo Ever wondered what Wheely, ScratchPay, Neo4J, Swiggy, Curefit, Lendingkart, and 500+ Data-Driven companies across the globe have in commonThey all use Hevo Data's fully managed Automated Pipelines to consolidate their data from multiple sources like Databases, Marketing Applications, Cloud Storage, SDKs, Streaming Services, etc. Hevo Data is a Bangalore-based B2B SaaS company building best-in-class technology to help non-technical people leverage the data to make better decisions. Hevo powers more than 1200+ companies across 40+ countries in domains such as e-commerce, financial technology, and healthcare. We have raised $43M from investors such as Sequoia Capital, Chiratae, and Qualgro. Currently, we are a team of 250+ people and are looking forward to our next phase of hyper-growth! Founders , Manish and Sourabh, are IIT Roorkee Alumnus. Both of them are serial entrepreneurs and built and sold a venture funded start-up SpoonJoy (funded by Elevation Capital and Angels Investors such as Sachin Bansal (Founder of FlipKart), Sahil Barua (Founder of Delhivery). Our mission is to Build a best-in-class technology product from India for the world! Please visit our us www.hevodata.com to know more about us about we do and visit - our careers page - hevodata.com/careers What we do Hevo is an Automated Data Pipeline that helps companies consolidate data from multiple data sources such as Databases, Marketing Applications such as Hubspot, Mixpanel, Amplitude, Facebook Ads, Google Ads, Google Analytics, Appsflyer, etc. To truly understand their customers and answer complex business questions, companies need to unify data from multiple systems. As a prerequisite to answering these questions, data needs to be prepared for analysis. This requires businesses to invest additional engineering bandwidth to build and maintain systems to fetch, clean & transform this data. Hevo makes this process easier for businesses by cutting down the amount of time spent in extracting and preparing data from a few weeks to a few minutes through a No-Code Platform. Product Manager - Growth We're looking for a Product Manager - Growth to create and run an experimentation roadmap with the goal of converting incoming website traffic to paying customers. This is a cross-functional role and involves building, launching, and iterating on the product-centered growth experiments with a key focus on customer acquisition funnel optimization. The role will offer immense opportunities to understand the dynamics of software product users and build processes to influence the buying process for this segment. You will work hands-on with cutting edge analytics and experimentation tools to build high converting user flows. This is a fantastic career-defining opportunity for a driven professional who enjoys a role filled with challenges, depth, and autonomy. More on what a Growth Product Manager does https://www.productled.org/foundations/the-rise-of-the-growth-product-manager Responsibilities: - Own the product roadmap for the Hevo website, work with the marketing team to launch new programs that focus on customer acquisition funnel optimization. - Conceptualize and build new strategies for increasing visitor-to-lead conversion by optimizing various aspects such as the product landing pages, sign-up flow, onboarding, email campaigns, and more. - Design and execute multiple A/B and multivariate tests to optimize conversion across different steps of the acquisition funnel. - Work closely with Business, Engineering, and Analytics teams to define and execute growth experiments. - Identify success metrics and set up processes to analyze and track funnel performance using cutting-edge analytics products. - Actively measure conversion across the acquisition funnel, interpret trends and identify opportunities to innovate and improve. - Define OKRs and produce meaningful Funnel KPI dashboards and deliver weekly and monthly performance reports with actionable insights for the product, marketing, business, and leadership teams. Requirements: - 4+ years of growth product management experience, with a proven track record of optimizing conversion funnels and driving growth. - Excellent problem-solving skills with a strong ability to break down problems and understand customer journeys. - Strong analytical skills, comfort with handling data sets and deriving insights or building attribution models using the data. - Results-oriented with strong communication skills, attention to detail, ability to manage multiple projects and stakeholders. - Experience with analytics tools such as Google Analytics, Mixpanel, Optimizely, etc. - Good proficiency in Excel; proficiency in SQL is preferable. - B.E / B.Tech graduate with a very strong academic track record throughout. - A proactive, self-driven, and diligent individual who can thrive in an environment that is constantly changing, frequently uncertain, and at times chaotic. Apply Save Save Pro Insights
Posted 3 weeks ago
1 - 4 years
4 - 7 Lacs
Bengaluru
Work from Office
About the Role We at Leap are looking for a curiousand self-motivated analyst to provide business intelligence and actionable insights to various teams across the organisation. Your primary role would be making product recommendations based on market research, feedback, data analytics, and user behaviour analytics and acting as a bridge between customer, business, and product. You would be expected to work in synchronisation with various departments such as business, product, customer support, marketing, and finance to ensure that suitable and financially viable products are developed. Charter of the role will include Building dashboards and reports for various teams across the organisation to help them in making faster decisions Identify, analyse, and interpret trends or patterns in complex data sets and present the findings using appropriate analysis and visualisation tools. Work closely with stakeholders and cater to their analytical needs and design data-driven solutions to the business problems at hand. Proficient in building statistically & analytically sound analyses like - customer segmentation, customer profiling, and defining customer journeys. Working closely with the product team to manage sprints and ensure the delivery of products Working on PRDs for the development of Internal Products Actively taking part in customer research calls and building insights on customer persona Ideal Persona Technological understanding - SQL, Google Data Studio, Google Analytics, Postgres, Excel Has 2-5 yrs exp in analysing problem statements as a business/data analyst Experience in Segment, Amplitude, mixpanel is a Plus Strong understanding of numbers and pattern Analytical mindset to derive actionable insights Generates hypothesis in a snap Finds his/her path to validate any assumption or hypothesis
Posted 1 month ago
5 - 10 years
15 - 25 Lacs
Gurugram
Work from Office
Conversion Rate Optimization (CRO) Manager Were seeking an experienced and data-driven CRO Manager to lead our website and funnel optimization efforts. In this role, you will own the end-to-end CRO strategy with the goal of improving user journeys, maximizing onsite conversions, and driving revenue growth. The ideal candidate comes from an e-commerce background, understands the customer lifecycle, and is fluent in A/B testing, analytics, and UX best practices. Key Responsibilities: Own and execute CRO strategies to improve conversion metrics across web and mobile platforms. Analyze user behavior using tools like Google Analytics, Hotjar, and heatmaps to identify friction points and drop-offs. Design and run A/B, split, and multivariate tests (using tools like VWO, Optimizely, or Google Optimize) to validate hypotheses. Develop data-backed hypotheses for funnel improvements across PDPs, cart, checkout, and other key user flows. Collaborate closely with UX/UI designers, developers, and performance marketing teams to implement and iterate on test findings. Conduct post-test analysis to extract actionable insights and translate them into long-term site improvements. Monitor and report on key metrics such as conversion rate, bounce rate, average order value (AOV), and customer acquisition cost (CAC). Stay up-to-date with the latest CRO trends, tools, and e-commerce benchmarks. Requirements: 56 years of proven experience in conversion rate optimization, ideally in a high-traffic e-commerce environment. Strong analytical skills with proficiency in tools like Google Analytics, Mixpanel, GA4, etc. Hands-on experience with CRO tools such as VWO, Optimizely, Google Optimize, AB Tasty, or similar. Strong understanding of UX/UI principles, customer psychology, and user journey mapping. Ability to structure and run experiments using statistical significance. Experience working with cross-functional teams including marketing, product, design, and engineering. Excellent communication and presentation skills. Preferred Skills: Experience optimizing for mobile web and app funnels. Familiarity with HTML/CSS/JavaScript basics (not mandatory but helpful). Knowledge of personalization strategies and tools (e.g., Dynamic Yield, Insider). Experience working in fast-paced D2C or marketplace models. Why Join Us: Be part of a data-first, customer-centric e-commerce brand. Directly impact business growth by shaping the digital customer experience. Work with passionate, high-performing teams across product and growth.
Posted 1 month ago
5 - 10 years
12 - 18 Lacs
Nagpur
Work from Office
Work closely with product, engineering, design & marketing teams to align the product’s interaction design with business goals. Conduct user research & analyze data to understand user needs, behaviors & pain points. Required Candidate profile Candidates with experience in the education sector and previous experience in product interaction management are preferred.
Posted 1 month ago
1 - 2 years
1 - 4 Lacs
Ahmedabad
Work from Office
At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight and we don t take that lightly. We re looking for an Onboarding Specialist who can turn new users into power users fast. This isn t a hand-holding role. It s about educating, enabling, and empowering customers to get real value from Day 1. If you ve owned onboarding journeys, improved time-to-value, or helped drive early adoption let s talk. What You ll Own 1. First 30 Days - Run fast-paced, value-driven onboarding calls. Setup Activation First win. 2. Personalised Journeys - Tailor onboarding for SMBs, agencies, and founders with different goals. 3. Proactive Engagement - Monitor usage, follow up on drop-offs, unblock adoption. 4. Churn Prevention - Spot early red flags and loop in retention/CS teams before its too late. 5. Feedback Loop - Relay onboarding friction to product, content, and success for improvement. You re a Great Fit If... You ve worked in SaaS onboarding or customer-facing roles (1-2 years). You understand cold outreach and outbound workflows (or can learn fast). You re a clear communicator with high empathy and structured thinking. You don t wait to be told you anticipate and act. Bonus: Youve worked with tools like Loom, Intercom, Basecamp, MixPanel, Metabase or any CRM. Why Join Saleshandy: High Ownership - Direct impact on company revenue. Career Growth - Leadership path as we scale to 10,000+ customers. Global Exposure - Work with businesses across the US, Europe & APAC. Supportive Culture - Fast-moving team with strong values and zero red tape. Perks That Matter - Annual L&D budget, health coverage, paid retreats, flexible remote setup. Next Steps: Apply with your CV + 2-3 lines on how you ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Chennai
Work from Office
Role not for you, but know the perfect person for itRefer a friend, and make Rs 10K if successfully placed :) Refer & Earn! About us: An NSE-listed company and part of a renowned Indian business conglomerate with a strong presence across consumer durables, personal care, and sexual wellness, is looking to expand its D2C digital footprint. The group is home to some of the country s most iconic brands across categories, having pioneered several market-firsts including introducing condoms to India and now leads efforts in normalizing and democratizing pleasure through India s largest pleasure superstore . We are looking for a sharp, detail-obsessed Website Product & Retention Manager who can own and grow our D2C platform, and help drive retention and revenue from every visitor and customer. If you get excited about Shopify hacks, conversion experiments, lifecycle nudges, and using data to unlock LTV, we want you. You ll need to be equal parts product thinker, CRO specialist, retention marketer, and UX nerd. You also must be someone who isn t afraid to work on a bold brand in a taboo category. Responsibilities As the Website & Retention Product Manager, your goal is simple: Turn visits into conversions. Turn customers into loyalists. You ll lead everything from optimization experiments and lifecycle strategy to product development across our owned platforms. Core Website & Product Ownership Own the product roadmap and performance Constantly optimize user flows to reduce drop-offs and increase purchase rates Run CRO experiments (A/B tests, personalization, CTA testing) to improve site KPIs Identify feature gaps and UX improvements based on heatmaps, session recordings, and user feedback Coordinate with design, brand, and tech partners to build seamless experiences Ensure that the Shopify tech stack is well-utilized with the right plugins and app integrations Stay updated with D2C best practices across India and global markets Develop strategies to drive repeat purchases and plug drop-offs, using email, SMS, push, whatsapp and loyalty triggers Collaborate with marketing to plan and optimize lifecycle journeys Partner with agency and marketing to enhance PDPs, offers, and recommendations Work closely on analytics to create & track dashboards that track retention, LTV, cohort behavior, and funnel health Constantly push for incremental gains in average order value, repeat rate, and revenue per session You are a great fit if you: Have 3-5 years of product/website/retention experience in a D2C company Have worked on Shopify stores and understand its ecosystem deeply Understand the lifecycle marketing stack especially tools like Clevertap, WebEngage, Klaviyo, etc. Are hands-on with analytics platforms like GA4, Hotjar, MS Clarity, or Mixpanel Have owned website CRO, ideally running experiments to move the needle Have experience owning full website life cycles from idea to launch to iteration Think like a builder and operator, not just a planner Collaborate well with designers, devs, and marketers Are equally comfortable discussing retention strategy and mobile UX in the same meeting
Posted 1 month ago
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