- Overseeing the immigration process for employees, ensuring smooth and efficient onboarding experiences for new joiners, and handling complex and sensitive immigration issues.
- Managing local immigration matters, staying updated with the country-specific immigration policies, and providing support to employees within the respective countries.
- Preparing documents related to residency renewal, new joiner medical, and pension, and assisting in the registration of national employees into the pension scheme.
- Focus on document preparation and follow-ups, coordination with various stakeholders and ensuring compliance with immigration policies.
- These roles require maintaining confidentiality and integrity due to the sensitive nature of personal documentation involved, and upholding brand and reputation.
- Additionally, they involve liaising with colleagues and managers to proactively escalate problems and potential issues.
The role also requires system administration, liaison with the recruitment team as well as different functional teams such as IT, Admin, HR enablement. You will also be responsible for resolving problems relating to the pre-joining process which will vary by candidate and location. Other key responsibilities include
- Provide an exceptional new joiner experience ensuring that when they join EY that their experience lives up to our EVP
- Managing the immigration co-ordination for GCC locations
- Guide team members to resolve challenging situations concerning benefits and legal areas
- Ensure accuracy and attention to detail in all elements of the new joiner process
- Escalate complex or sensitive cases to leadership as appropriate
- Identify potential problems and opportunities related to preboarding
- Be responsible for data and reporting accuracy to support new joiner requirements and business updates
- Help internal clients and colleagues adjust to change in EY processes and structures by identifying likely issues and providing support to enable the change = Continuous Improvement
- Understand local MENA preboarding regulations and ensure full compliance
- Provide location knowledge to aid transition and resolve problems relating to the on-boarding process
Knowledge and Skills Requirements
- Excellent English language written and verbal communications skills
- Building positive relationships with the broader HR Team including recruitment and immigration
- Ability to learn the correct methodologies, tools, and technologies used, and utilize them in an efficient manner
- Strong MS office skills and a willingness to acquire new skills to effectively leverage internal reporting systems
Job Requirements
Education
- Bachelor s degree, preference will be given for those with HR Specialization
Experience
- 3+ years of strong knowledge and immigration experience and working with a large multinational and a global company
- Strong candidate centricity skills
- Experience managing multiple priorities and a high volume of candidate queries
- Excellent English language communication skills, both written and verbal
- Exhibit a positive can-do attitude and approach to responsibilities; demonstrate commitment to the role
- Experience working with multi-cultural teams a plus
