Mega Walkin Drive For International Voice Process | 2nd July

0 - 5 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process (Night Shift)

This is a blended customer support role involving voice, chat, and email communication with international clients.

Key Responsibilities:

  • Provide high-quality voice-based support to international customers.
  • Handle queries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues effectively.
  • Maintain customer satisfaction and adhere to quality and performance standards.
  • Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

  • Excellent

    English communication skills

    (both verbal & written).
  • Strong interpersonal and problem-solving skills.
  • Comfortable with rotational shifts (24/7 operations).
  • Basic proficiency in

    MS Office tools

    (Outlook, Word, Excel).
  • Good typing speed and computer navigation skills.
  • Team player with a proactive and professional attitude.

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

Central Line:

Shift & Weekly Off:

  • Shift:

    24x7 rotational (including night shifts)
  • Weekly Off:

    2 rotational offs

Perks & Benefits:

performance-based incentives

How to Apply:

Walk-in directly between 12:00 PM to 7:00 PM

Location:

Join us and be part of a dynamic team driving global customer satisfaction!

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