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Star Fertility
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Medical Teleconsultant

Medical Teleconsultant

Star Fertility

1 - 5 years

3 - 5 Lacs

hyderabad

Posted:2 hours ago| Platform:

Apply

Skills Required

calling process outbound process inbound voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Medical Teleconsultant

Location:

Job Summary

Medical Teleconsultants

IVF treatment

Key Responsibilities

Conduct telephonic and video consultations with patients.
Provide medical advice, assess patient conditions, and guide them appropriately.
Engage with valid patients exploring IVF treatment options.
Align patients with IVF experts at different
Ferty9 centres
based on their convenience.
Maintain accurate patient records and documentation using CRM systems.
Schedule and manage appointments with IVF experts.
Follow up with patients to monitor progress, address concerns, and re-engage undecided prospects.
Collaborate with colleagues and center staff to ensure smooth patient visits to IVF experts.
Ensure strict compliance with medical protocols and guidelines.

Qualifications

Degree in
BHMS, BDS, MBBS, or Embryology
.
Minimum
1 year of experience
in patient communication (calls & video consultations).
Freshers with strong communication and empathy skills are welcome to apply.
Strong communication and interpersonal skills.
Ability to handle patient queries with
empathy and professionalism
.
Proficiency in teleconsultation platforms, CRM, and
Electronic Medical Records (EMR)
systems.

Preferred Attributes

Female candidates: 3 positions
Male candidates: 1 position

Benefits

Competitive salary package.
Attractive incentives for meeting targets.
Professional development and training opportunities.
Supportive and dynamic work environment.
Extensive process and protocol training provided.

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