To provide medical expertise and support for managing trauma care coordination across the National Highways network. The role involves real-time monitoring, triage support, emergency coordination with ambulances and hospitals, and supporting the implementation of NHAI's trauma care response system.

Key Responsibilities:

Command Centre Operations:
Monitor and manage real-time data from highway accident alert systems.
Coordinate with ambulance networks, local hospitals, and traffic police for emergency response.
Ensure appropriate triage and patient routing to nearest suitable medical facility.
Medical Triage and Advisory:
Provide initial medical triage over calls or software dashboard.
Support ambulance staff or first responders with medical guidance, if required.
Data & Incident Management:
Maintain records of incidents, response times, patient status, and follow-up outcomes.
Identify patterns in accident data and provide input for preventive strategies.
Coordination & Liaison:
Coordinate with state health departments, AIIMS trauma centers, district hospitals, and NHAI field staff.
Support the implementation of Standard Operating Procedures (SOPs) for trauma response.
Training & Capacity Building:
Train and support call center executives and ambulance staff in basic trauma protocols.

Assist in simulation drills and mock exercises

Qualifications:

Essential:
MBBS degree from a recognized institution.
Valid registration with Medical Council of India (MCI) or State Medical Council.
Desirable:
Experience in Emergency Medicine / Trauma Care / ICU.
Certification in Basic Life Support (BLS) / Advanced Trauma Life Support (ATLS) preferred.

Experience:

Minimum 2–5 years of clinical experience, preferably in emergency services or trauma care settings.
Experience working in a command/control center or telemedicine setup is an advantage.

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