13 Command Jobs

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Perform ITAM Operations role as per details provided and measured by stipulated SLAs / KPIs defined mutually between the client & UST. ITAM Operations - Daily new asset upload from ship reports (automation in progress for US, but will still be manual for EMEA, APAC, and Canada) - Hardware vendor management (assets received, but not listed on any ship reports) - ITALM mailbox monitoring and responding to emails, resolving user queries/issues - Managing the ITALM incident queue and resolving as per defined procedures/SLAs - Validation and monitoring of new Asset Management stories pushed to Production (Device Wipes, DMP auto-assigned computers, Exiting Worker notifications) - Ensure Bulk updates in ServiceNow on timely basis with 100% accuracy & validation - Ariba Kitting for Hardware process wherever applicable - Maintain Asset related data (Install, Add, Modify, Decommission & Retire/Dispose) - Investigate and resolve discrepancies and accuracy issues of the CMDB. - Track and maintain copies of warranties, maintenance agreements, and vendor contracts. - Ensuring Compliance to workflows of - Exiting Worker - Stolen/Lost/Missing Assets - Old Assets to be returned - RMA coordination with OEM vendors Tech Caf Services/UST Liaison - Ensure Asset-related Process/Performance improvements are implemented by respective teams (Tech Caf Services, SD) - Monthly meetings with Tech Caf Services technicians to update of any changes regarding ITAM processes, issues they are having, and general feedback - Training for new ITAM processes or changes in current processes in ServiceNow - Main point of contact for Tech Caf Services technicians regarding ServiceNow functionality or performing updates they do not have permissions for Finance Liaison - Weekly meetings with the FAR (Fixed Asset Reconciliation) team to provide insight on laptop/desktop assets - Liaise with Finance for Quarterly/Half-yearly reconciliation with Finance - Follow-up and close-loop actions related to discrepancies/accounting Various POC or Testing - Initial ServiceNow testing for Asset Management (created personal dev instance and took Asset Management training) - Ingram Micro e-waste trial pickups (regular and onsite wiping) - ServiceNow New York upgrade testing - On-going testing of enhancements / features implemented on Asset Lifecycle Platforms/tools (NH, MarketPlace, Snow etc) E-waste - Coordinate with e-waste vendor(s) & client Site contacts for pickups - Donation coordination between site, e-waste vendor and sustainability team - Monitoring e-waste stockroom thresholds - Updating of assets moving from stockroom to stockroom - Updating of assets to disposed in ServiceNow from disposal reports - Ensuring WIPE compliance by vendor & related workflows Asset Reporting - Creation of ad hoc reports for various teams regarding Hardware Assets (Device Engineering, Finance, Security, PAW) - Liaison for Dashboard creation & maintenance - Monitoring of KPIs, Dashboard health - Computer Report reconciliation (with Concur) - Mobile Report reconciliation (with Concur) - Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support Asset Analysis Auditing: - Data Analysis - Quality validations - Spot-checks - Conducting Periodic audits On Demand: - Participate or Drive special projects / activities like M&As, “Managed Devices Compliance”, Asset Management drives etc., Additional Knowledge & Skills: - Maintain all necessary certifications to perform required responsibilities in support of ITAM, specific computer networks, hardware, software and applications being supported - Basic knowledge of computer configuration, networking, Airwatch MDM. - The ability to multi-task and handle ever changing priorities - Willingness to learn new skills and work outside of your comfort zone with the end-user community - Ability to manage individual tasks that may require cross departmental communication and collaboration - Direct work experience in a contract management or purchasing and procurement capacity, including all aspects of strategy development and execution. Minimum Requirements: - 5+ years in asset management role & should be proficient using Excel to compare and combine data from multiple sources - Bachelor's Degree in Information Systems or Information Technology or equivalent experience required - Must have excellent communication skills, positive attitude, attention to detail and be engaging with end-users and client stakeholders. - Must be flexible and able to be work on various shifts (Morning, Afternoon, Evening & night) to include weekends if needed (not expected). - Experience with MAC, Microsoft(r) OS and Microsoft Office(r) applications - Experience with problem solving in a support-oriented environment - Exceptional soft skills and asset management skills - Team player, good communicator, self-directed work style and ability to multi-task Required Skills IT Hardware,It Asset Management,Asset Management,ITALM

Department: Emergency Response / Trauma Care Coordination Location: Central Command Centre, NHAI HQ or Designated Regional Centre Job Type: Full-time / Contractual (based on project) Job Purpose: To provide medical expertise and support for managing trauma care coordination across the National Highways network. The role involves real-time monitoring, triage support, emergency coordination with ambulances and hospitals, and supporting the implementation of NHAI's trauma care response system. Key Responsibilities: Command Centre Operations: Monitor and manage real-time data from highway accident alert systems. Coordinate with ambulance networks, local hospitals, and traffic police for emergency response. Ensure appropriate triage and patient routing to nearest suitable medical facility. Medical Triage and Advisory: Provide initial medical triage over calls or software dashboard. Support ambulance staff or first responders with medical guidance, if required. Data & Incident Management: Maintain records of incidents, response times, patient status, and follow-up outcomes. Identify patterns in accident data and provide input for preventive strategies. Coordination & Liaison: Coordinate with state health departments, AIIMS trauma centers, district hospitals, and NHAI field staff. Support the implementation of Standard Operating Procedures (SOPs) for trauma response. Training & Capacity Building: Train and support call center executives and ambulance staff in basic trauma protocols. Assist in simulation drills and mock exercises Qualifications: Essential: MBBS degree from a recognized institution. Valid registration with Medical Council of India (MCI) or State Medical Council. Desirable: Experience in Emergency Medicine / Trauma Care / ICU. Certification in Basic Life Support (BLS) / Advanced Trauma Life Support (ATLS) preferred. Experience: Minimum 2–5 years of clinical experience, preferably in emergency services or trauma care settings. Experience working in a command/control center or telemedicine setup is an advantage.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Automation position description: What does a successful Senior z/OS Systems Architect do at Fiserv? You will be responsible for designing and implementing automated solutions in the z/OS environment, supporting opportunities coming from customer requests or proactively through internal partnerships. As a senior architect, your focus will be to partner with internal teams to look at how the work is being done and provide recommendations, design and solutions through seamless automation efforts. What you will do: - Utilize REXX, TSO, ISPF, DB2, batch JCL etc. to create interactive utilities and perform batch processing - Support existing in-house solutions that the team has implemented over the years. - Provide customer support for vendor provided applications, like JCK, Infoman, etc. - Perform Proof of Concept exercises for potential vendor provided applications - Seek opportunities to help other Fiserv associates and departments, by finding processes and tasks that can benefit by automation - Respond to customer requests as received - Work with customers to gain an understanding of their requirements, develop a proposed solution, and build the agreed upon utility or batch process What you will need to have: - 12+ years of experience with z/OS, in BMC Mainview Autooperator/CSM, Broadcom's OPS/MVS, TSO, ISPF, Microsoft Office products - 8+ years of experience with REXX, TSO commands, ISPF Dialog Tag Language, DB2, JCL, and SAS/WPS - 8+ years of experience with CA7, Control-M, Endevor, IDz, ADDI - 5+ years of experience in global MVS system architecture and scalability - Bachelor's degree in computer science, or an equivalent combination of education, military, and work experience What would be great to have: - Working knowledge of z/VM and IBM z Virtualization, and OMVS segment/ z/OS UNIX shell - Visual Studio and Mainframe DevOps tools and concepts - Ansible, Linux, CI/CD architecture and methodology, Ansible, Kubernetes, containerization - Repository experience using GitLab and scripting experience with Shell or Python - Experience leading project teams, preferably on large scale modernization projects Required Skills Database,Jcl,Tso,Rexx

OpeStack SME Qualification - Graduate / B.E. / M.C.A with relevant certification. Job Description / Skill & Competencies 1. Extensive knowledge of Openstack (Redhat / Community) Clouds. 2. Prior experience in Software Defined Network (Neutron, Contrail) and Software Defined Storage (Rehat Ceph). 3. Should be well versed with Openstack APIs and their integration with external applications. 4. Exposure in Openstack Cloud Automation by means of Heat Templates, Terraform, Scripting 5. Must have deployed multiple Openstack clouds 6. Knowledge of Information security management and Identity/Access Management Solutions (LDAP, AD, SSO, Keycloak) 7. Must have experience in migrating workloads from one cloud to another 8. Responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. 9. Strong Linux OS commands and shell script skills - especially sed and awk (Doesn’t have to be administrator) 10. Strong working experience on Ansible/Terraform 11. Designs, builds, administers, maintains, and troubleshoots complex OpenStack environments. 12. Troubleshoots problems and take corrective action on a timely and effective basis. 13. Provides technical support to internal and external users (customer facing/Internal Team). 14. Works appropriate level tickets in queue. 15. Monitors and provides maintenance for all related infrastructure. 16. Works with vendors to resolve hardware and software issues. 17. Gathers data for capacity planning and performance analysis of infrastructure. 18. Develops projects to improve performance, efficiency, experience, capacity, etc. of environments. 19. Acts as the primary interface for the client or project manager for basic to intermediate projects. 20. Implements large, complex enterprise-class solutions using OpenStack technologies. 21. Performs regular checks of system components for errors and application of necessary corrective action. Ability to develop detailed project plans and work breakdown structures. Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies. Create and implement a solution roadmap with bill of material and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape. 25. Good Written and Spoken communication skills. 26. Good to have IT Architecture and Cloud Development skills in Public Clouds (Azure, Google). Desired to have: 1. Open Stack / Azure / GCP Certified Admins 2. Experience in Ceph Administration. 3. Strong knowledge of UNIX systems (Linux, Redhat, Solaris , Ubuntu, Amla, Kalelinux). Preferred Skills: 1. Open Stack Certified Admins 2. Should have worked on Automating tasks by using Shell Scripts, Ansible Experience – 10 to 15 years experience experience in cloud Administator (OpenStack, CEPH,Ansible, devops tool).

Hi All, Tech Mahindra is hiring for Oracle PL/SQL Developer Skills: Oracle PL/SQL, Oracle 12/19C, Oracle Forms, Unix shell scripting, commands, Exp: 6+Years Location: Bangalore, Chandigarh, Bhubaneswar, Hyderabad ,Vizag. How many years of exp in Oracle PL/SQL ? How many years of exp you are having In oracle 12/19C? Do you have any experience in Unix shell scripting? CCTC? ECTC? NP? Current location? Preferred location? How many years of experience do you have in oracle Forms? Job Description: 6-10 Years Oracle12C/19C SQL, PL/SQL experience , Strong Expertise in Unix Shell Scripting, and commands. at least 6 - 8 Years of experience in PLSQL, Unix development projects. able to develop major PLSQL programs and Unix scripts 5 + Years Strong experience in Oracle Forms10g/12C applications, able to develop major enhancements/New form development

OpeStack SME Qualification - Graduate / B.E. / M.C.A with relevant certification. Job Description / Skill & Competencies 1. Extensive knowledge of Openstack (Redhat / Community) Clouds. 2. Prior experience in Software Defined Network (Neutron, Contrail) and Software Defined Storage (Rehat Ceph). 3. Should be well versed with Openstack APIs and their integration with external applications. 4. Exposure in Openstack Cloud Automation by means of Heat Templates, Terraform, Scripting 5. Must have deployed multiple Openstack clouds 6. Knowledge of Information security management and Identity/Access Management Solutions (LDAP, AD, SSO, Keycloak) 7. Must have experience in migrating workloads from one cloud to another 8. Responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. 9. Strong Linux OS commands and shell script skills - especially sed and awk (Doesn’t have to be administrator) 10. Strong working experience on Ansible/Terraform 11. Designs, builds, administers, maintains, and troubleshoots complex OpenStack environments. 12. Troubleshoots problems and take corrective action on a timely and effective basis. 13. Provides technical support to internal and external users (customer facing/Internal Team). 14. Works appropriate level tickets in queue. 15. Monitors and provides maintenance for all related infrastructure. 16. Works with vendors to resolve hardware and software issues. 17. Gathers data for capacity planning and performance analysis of infrastructure. 18. Develops projects to improve performance, efficiency, experience, capacity, etc. of environments. 19. Acts as the primary interface for the client or project manager for basic to intermediate projects. 20. Implements large, complex enterprise-class solutions using OpenStack technologies. 21. Performs regular checks of system components for errors and application of necessary corrective action. Ability to develop detailed project plans and work breakdown structures. Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies. Create and implement a solution roadmap with bill of material and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape. 25. Good Written and Spoken communication skills. 26. Good to have IT Architecture and Cloud Development skills in Public Clouds (Azure, Google). Desired to have: 1. Open Stack / Azure / GCP Certified Admins 2. Experience in Ceph Administration. 3. Strong knowledge of UNIX systems (Linux, Redhat, Solaris , Ubuntu, Amla, Kalelinux). Preferred Skills: 1. Open Stack Certified Admins 2. Should have worked on Automating tasks by using Shell Scripts, Ansible Experience – 10 to 15 years experience experience in cloud Administator (OpenStack, CEPH,Ansible, devops tool).

It's a Full-Time position with NORWIN TECHNOLOGIES Experience - 12+ yrs Location - Bangalore - 5 Days Work From Office Notice Period - Below 30 Days or Immediate Joiner With Excellent communication required Job Description: Strong L3-level Red Hat Enterprise Linux (RHEL 7/8/9.x) expertise Proven ability to perform in-place OS upgrades using Red Hats Leapp utility Troubleshooting complex issues such as kernel panics, boot failures, system hangs, and bootloader issues Deep understanding of system services (systemctl), startup troubleshooting, and network configurations including bonding and teaming Experience with log analysis tools like journalctl, dmesg, and sosreport, and knowing when to escalate to vendors Ability to optimize post-upgrade system performance Solid Ansible automation experience not just using playbooks, but also managing workflows and troubleshooting automation failures Familiarity with enterprise change management processes and ITIL best practices Must have: Reflect strong L3-level skills Have hands-on experience with Red Hat upgrades Can clearly demonstrate automation capabilities in Ansible Show deep troubleshooting acumen and command over enterprise Linux environments Must Have: Linux, Ansible Playbooks, Scripting. Regards, Ipshita Saha Talent Acquisition Specialist Norwin Technologies IPSHITA SAHA | LinkedIn

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The GSOC Operator , assigned to one of Pinkerton’s largest global clients, will lead the day to day activities assigned by the Supervisors induringssigned shifts within the client's centre. The Operator is responsible for managing alarms and assessing the priority of alarms and dispatching accordingly. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Complete email communications regarding alarms as the process dictates. Receive proper shift handing and taking over of pending alarms action list. Manage alarms, ascertain the priority, and dispatch accordingly. Acknowledge alarm priorities as noted within the SLA. Update tickets received (Trouble Ticket), assign based on the concern, and complete follow up/closure. Create tickets for malfunctioning and excessive alarms. Work in coordination with BAC throughout the shifts to complete necessary tasks. Manage general usage and navigation of security cameras and raise TT for issues, as needed. Update the Shift Supervisor regarding escalation for remedial actions. All other duties, as assigned. Qualifications Graduate with one to three years of BMS, command centre,and/ or security experience. Freshers with good communication skills may also apply. Knowledge of world news and current events. Effective written and verbal communication skills. Able to multi-task in a fast-paced, and at times, stressful work environment. Able to constantly learn new tools and innovations. Client orientated and results focused. Self motivated and curious. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Able to work in shift 24*7 operations and 6 days a week. Willing to work overtime, as needed. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Overview We are building cutting-edge software and data workflows to identify and analyze the exposure to climate change of publicly traded companies. Our data is being used downstream in our climate risk and ESG models to inform investors of companies’ climate risk. We tackle climate change at the roots and we’re looking for a (senior) developer with a strong interest in cross-functional work with domain experts to create production-ready climate data using Python as the common language. As a software developer you will be focusing on the physical risk components of our climate risk model. This requires good understanding of geographic information systems (GIS), processing of large geospatial datasets, as well as the common physical risk modeling framework (hazard x exposure x vulnerability) This work will contribute to the models and data used by the largest financial players in the world. Responsibilities • Collaboration with researchers in developing production-grade models • Designing and implementing the engineering aspects of physical risk models (hazard, exposure, vulnerability) for a performant and sustainable engineering solution. • Collaboration with researchers in developing production-grade models • Co-design and implement geospatial data workflows for physical risk models based on a common spatial platform. • Participate in the review of requirements, design, and code • Mentor other developers providing them with technical guidance in GIS Qualifications • You have multiple years of professional experience in software engineering, including Python. It would be a plus if you have worked with geospatial datasets. • Strong familiarity working with UNIX command lines and its toolset • Experience with or strong interest in Google Cloud Platform and/or Azure and container-based development • You like to interact in our cross-cultural and geographically distributed environment • Ability to transform client business requirements into technical solutions • Strong analytic skills, problem solving ability and attention to detail • Excellent communication skills and ability to work as part of a multi-cultural and geographically distributed team. • Self-motivated, pro-active, team player demonstrating an exceptional drive towards client delivery. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Job Summary Develop Automated Solutions Cloud automation engineers design and develop automated solutions for cloud-based infrastructure such as scripts and code to provision and configure resources. Responsibilities Maintain and Optimize Cloud-Based Infrastructure: Cloud automation engineers are responsible for ensuring that cloud-based infrastructure is maintained and optimized. They monitor performance diagnose and troubleshoot issues and make necessary changes to optimize system performance. Support for the inhouse tools: Responsible for maintaining the webpages and strong knowledge on Python Django Web Languages HTMLCSSPHP and Maria DB Ability to provision monitor optimize and scale AzureAWS infrastructure using APIs mplement Continuous IntegrationContinuous Deployment CICD Processes: Cloud automation engineers are responsible for implementing and maintaining CICD processes for cloud-based infrastructure. They ensure that changes are tested approved and deployed in an automated and secure manner. Ensure Security and Compliance: Cloud automation engineers ensure that cloud-based infrastructure meets security and compliance requirements. They work with IT security and compliance teams to implement security and compliance controls and ensure that they are being followed. Collaborate with IT Teams Cloud automation engineers work closely with other IT teams including developers operations and security teams. They Collaborate with these teams to ensure that cloud-based infrastructure meets the organizations requirements and can support its goals. What we need Strong understanding in automation framework Strong understanding in Operating System and Command line Strong Hands on knowledge on Python Django Web Languages HTMLCSSPHP and Maria DB Handling incidentsTasks via Service now and meets SLA Strong Understanding in Cloud computing MultiCloudHybrid Solid understanding of computer programming and software development Ability to understand and troubleshoot complex systems Strong problem-solving skills Excellent organizational skills and attention to detail Creative thinking skills Excellent verbal and written communication skills Strong analytical skills Excellent manual dexterity Ability to work well within a multi-disciplinary team structure but also independently Ability to communicate well with other members of the team Collaborate with other business units to understand how automation can improve workflow. Must be a self-starter with a strong attention to detail. Should be able to accommodate in 247 Shift if required - For now it is UK Shift timings. Ability to keep up with the latest technologies A desire to continually upgrade technical knowledg

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Junior SOC Controller will drive the development and standardization of security policies and programs for safeguarding corporate business operations. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. To monitor and respond appropriately to security and safety-related events that might impact client members, visitors and operations. The role requires a strong commitment to customer service and the delivery of desirable outcomes that resolve issues for our internal customers. Live monitoring of electronic security systems deployed to detect unauthorized entry to or criminal activity in client office premises that might otherwise pose a threat to the employees, customer confidential information, assets or business operations at the client site. Serve as a primary point of contact for employees and other relevant parties wanting to report an incident, seeking emergency assistance or security-related advice related to client site. Escalating to senior management of any incidents, events or environmental conditions that could adversely impact client's interest. Conduct security analysis of the incidents identified and share the detailed report to the Security Analyst Supervisor. All other duties, as assigned. Qualifications Experience in working/interacting with global teams. One to two years of experience in Global Command Centre operation. Graduation/ Bachelor's degree or equivalent education and formal security education. Effective written and verbal communication skills. Serve as an effective team member. Able to adapt as the external environment and organization evolve. Attentive to detail and accuracy. Able to facilitate progressive change. Excellent written and verbal communication skills. Maintain confidentiality when dealing with sensitive information. Good analytical skills. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The GSOC Operator, assigned to one of Pinkerton's largest global clients, will lead the day to day activities assigned by the Supervisors during assigned shifts within the client's centre. The Operator is responsible for managing alarms and assessing the priority of alarms and dispatching accordingly. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Complete email communications regarding alarms as per the process Receive proper shift handing and taking over of pending alarms action list. Manage alarms, ascertain the priority, and dispatch accordingly. Acknowledge alarm priorities as noted within the SLA. Update tickets received (Trouble Ticket), assign based on the concern, and complete follow up/closure. Create tickets for malfunctioning and excessive alarms. Work in coordination with BAC throughout the shifts to complete necessary tasks. Manage general usage and navigation of security cameras and raise TT for issues, as needed. Update the Shift Supervisor regarding escalation for remedial actions. All other duties, as assigned. Qualifications Graduate with one to three years of BMS, command centre,and/ or security experience. Freshers with good communication skills may also apply. Knowledge of world news and current events. Effective written and verbal communication skills. Able to multi-task in a fast-paced, and at times, stressful work environment. Able to constantly learn new tools and innovations. Client orientated and results focused. Self motivated and curious. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Able to work in shift 24*7 operations and 6 days a week. Willing to work overtime, as needed. Travel, as required.

Job Summary Monitoring and Communication Remote Infrastructure tickets monitoring across all towers Provide appropriate communication to impacted infrastructure stakeholders about business impacting incidents events in case of P1 incidents Monitor ServiceNow queues and assign to technology towers as per the shift roaster 24 by 7 on seat support Responsibilities Monitoring and Communication Remote Infrastructure tickets monitoring across all towers Provide appropriate communication to impacted infrastructure stakeholders about business impacting incidents events in case of P1 incidents Monitor ServiceNow queues and assign to technology towers as per the shift roaster 24 by 7 on seat support Command and Control Follow established incident management process using BandLs ServiceNow instance Coordination Documentation and Reporting Coordinate with all relevant teams for incident resolution Coordinate with service desk and other third-party teams Follow a predefined escalation process for critical issues as well as escalate to Level 2 and Level 3 support Preparation of Monthly and Quarterly presentations Ad hoc report preparations Raising On-boarding Off-boarding requests and tracking them to closure