Mdm Specialist - Lead

Role & responsibilities

Key Responsibilities:

Leadership & Strategy

• Lead and mentor a team of MDM Specialists, ensuring accountability, performance, and continuous development.
• Own the execution of MDM strategy in India, aligned with global standards and business goals.
• Serve as the subject matter expert for master data across the organization, guiding stakeholders and ensuring alignment.

Master Data Operations & Oversight

• Supervise day-to-day MDM activities, including data creation, enrichment, and lifecycle management across multiple domains.
• Monitor and ensure adherence to SLAs, data quality KPIs, and change request turnaround times.
• Oversee the execution and enforcement of data governance policies and master data standards.

Cross-Functional Collaboration

• Act as a liaison between global business users (supply chain, finance, sales, IT) and the MDM team to resolve complex data issues.
• Collaborate with system owners and project managers on ERP (Oracle Fusion) rollouts, enhancements, and MDM initiatives.
• Partner with compliance, audit, and risk management functions to ensure regulatory readiness and reporting accuracy.

System Management & Technical Expertise

• Manage and optimize MDM platforms and tools (e.g., Oracle Fusion, Informatica, Looker, SQL, Power BI).
• Drive integration efforts and support ETL processes to ensure seamless flow of high-quality master data across systems.
• Lead testing, validation, and implementation of new MDM workflows or platform enhancements.

Data Governance & Quality Assurance

• Implement proactive data quality checks, root cause analysis, and remediation plans for recurring issues.
• Support audits, reconciliations, and control testing to ensure data integrity and compliance.
• Promote and maintain documentation of MDM business rules, SOPs, workflows, and user training materials.

Continuous Improvement

• Identify and implement opportunities to streamline MDM processes through automation, templates, and AI-assisted tools.
• Recommend process and system enhancements based on performance metrics and stakeholder feedback.
• Champion a data-first culture through training, workshops, and cross-functional knowledge sharing.

Required Qualifications:

• Bachelors degree in Information Systems, Business Administration, Data Management, or related discipline.
• 5+ years of experience in master data management, with at least 12 years in a leadership or team lead role.
• Deep understanding of ERP systems, especially Oracle Fusion, and business domain structures (finance, supply chain, customer data).
• Strong command of MDM principles, data governance best practices, and compliance frameworks.
• Advanced proficiency with SQL, Excel, Power BI, and other data analysis/reporting tools.
• Excellent problem-solving, stakeholder management, and cross-functional communication skills.

Preferred candidate profile

• Experience with enterprise MDM platforms (e.g., Informatica MDM, SAP MDG, IBM InfoSphere).
• Familiarity with global data privacy and compliance regulations (e.g., GDPR, HIPAA).
• Exposure to cloud data architectures and integration platforms (e.g., SSIS, Talend, Data Lakes).
• Professional certifications in MDM or Data Governance (e.g. CDMP, CIMP).

Experience working in a shared services or global capability center environment