MDM & Identity Management Administrator (Okta / Rippling)

Key Responsibilities

• Mobile Device Management (MDM):

  • Administer, configure, and maintain MDM platforms (e.g., Intune, Jamf, or Rippling MDM).

  • Enroll, monitor, and secure endpoints (laptops, mobile devices) according to company policies.

  • Enforce device compliance encryption, passcode, OS versioning, and patching.

  • Manage app deployments, VPN/Wi-Fi profiles, and device wipe/lock actions.

• Okta Administration:

  • Okta Universal Directory

  • SSO

  • Create and manage custom workflows for onboarding/offboarding automation.

  • Integrate new SaaS applications via SAML/OIDC protocols.

• Rippling Administration:

  • Manage user provisioning, device setup, and application access through Rippling.

  • Ensure smooth coordination between HRIS (employee data), Okta, and MDM for automated access provisioning.

  • Audit access rights, monitor compliance, and handle offboarding tasks securely.

• Security & Compliance:

  • Maintain endpoint and identity compliance with internal IT and security policies.

  • Respond to incidents related to device loss, access breaches, or compliance failures.

  • Generate periodic reports on device posture, access logs, and user compliance.

• Collaboration & Support:

  • Work closely with IT, Security, and HR teams to streamline the employee technology experience.

  • Provide L2/L3 support for device, access, or account-related issues.

  • Contribute to documentation and process improvement for IT operations.

• Qualifications

Required Skills & Experience

• MDM

• Okta

• Rippling

• macOS, Windows, iOS, and Android

• networking

• Excellent problem-solving and documentation skills.

Preferred Qualifications

• Okta Certified Administrator (or higher).

• Okta Workflows

• Zero Trust security

• fast-paced SaaS or startup environment