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2 - 7 years
5 - 12 Lacs
Bengaluru
Work from Office
DESIGNATION : Senior Executives/Assistant Manager REPORTING TO : AVP- South MAJOR RESPONSIBILITIES Manage external communication and public relations for clients and influence stakeholder perception about the company. Drive the brand story right from identifying the stories, preparing the narratives, identifying appropriate channels and delivering the right media mix. Look at out of the box initiatives to enhance reputation, media visibility and positioning of the Company and its brand(s). Engage and manage relationships with the media/journalists on behalf of the clients. Team management : build and expand teams, mentor juniors; train freshers as part of their career growth OPERATIONAL ROLE & RESPONSIBILITIES / KRAS Client Servicing (25%) Ensuring daily contact with the client Daily / weekly research on client / competition, understanding client business & business imperatives Supporting the account lead from time to time Generating pro-active media stories Developing media & PR plans Identify and provide relevant inputs for media stories, regular participation in industry stories Finalise reports (Event / Month / Quarter) Maintain daily client for operations and media related work Finalisation of press release, background information, product notes, bio-profiles etc. Develop pitch notes, briefing documents (except as specified otherwise) Creating first drafts of FAQ's, Authored Articles, media quotes, reviews, plans, media profiles and Q&A's Research primary & secondary information related to clients products and services for media pitching. Media Relations (50%) Daily engagement with journalists: Media relations across mainline, financials, wires, television, online, trade and new media Identify and deliver regular media opportunities based on client sectors Regular updation of media list with the most recent journalist covering a particular client sector Daily/weekly media intelligence gathering and reporting back to the client / internal teams Building favourable relationships with journalists for the benefit of organisation Proficiency and relationships with regional language media will be an added advantage Reports & Processes (25%) Ensure timely delivery of daily reports, weekly reports, month reports, reviews and plans Ensure WIP meetings, daily/monthly planning calls are done Ensure MOM are shared within 48 hours with the client QUALIFICATIONS AND CREDENTIALS Graduate in any discipline Masters in Mass Communication or MBA will be an added advantage Good command over verbal and written English Understanding of local media landscape Proficient in MS Office especially Word, PowerPoint and Excel Candidate with experience in working with the Technology Media will have an added preference
Posted 1 month ago
- 2 years
3 - 7 Lacs
Gandhinagar, Ahmedabad
Work from Office
-Leading a team of 15–20 associates -Establishing and managing a Strategic Business Unit -Providing training across various management sectors -Developing marketing and sales strategies for clients HR Priya 9974594678 Perks and benefits Promotions Travel Exposure
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 2 years
1 - 2 Lacs
Guwahati
Work from Office
Want To Be Part of Something Real? Passionate about a career in sales? Looking for a doorway into one of the fastest-growing companies in the digi-world? We are looking for entry-level Brand Representative professionals to join our growing team. The role offers an environment to learn, practice, challenge, and establish a strong foundation that's invaluable to your career. The focus is on building and training our sales teams with more leads, more closed deals and more revenue. Your efforts directly give to Echobooom top-line growth providing you with a professional development path into a consultative selling, Your Role As a Brand Ambassador, you bring our brand to life every day! You would be the face of our company and be proud of it! Thorough understanding of our products Passionate about building brand loyalty Most importantly, you represent our company values and bring your REAL self to work every day. Your Responsibilities Your skillset rocks no matter what zone you're You're an innovative problem solver! Making your customers day is your priority and you're able to proactively resolve their concerns while sticking to company policy. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do the right thing and you always adhere to EB's policies & procedures. Our brand ambassadors love us because : They work with REAL people - there's nothing like our #EBFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. If organization is your SUPER POWER , then this job is for you! Attention to detail comes second nature to you, and isn't something you stress about. You will be supporting an active sales force . If this sounds like an environment your thrive in, then expect to be appreciated! Apply here now! Apply here now! For queries contact: Niki Phukon Phone Number : 9101386827 (Available on WhatsApp) or drop your CV at guwahati03@echobooom.com ** Interview will be conducted for candidate's whose current location is Guwahati** Domain : Marketing and Sales Position : Business Associate Skills : Leadership and Communication Location : Guwahati NB: 1. Please read the job description and if you are interested in management career then walk in or else ignore this offer. 2. We are a company, not a consultancy. 3. We are recruiting for our company's expansion.
Posted 1 month ago
- 2 years
2 - 7 Lacs
Jaipur
Work from Office
-Managing Brand Sales and Marketing campaigns -Closing deal through effective communication strategies -Grooming and leading a team of associates -Managing a Brand Campaign thoroughly -Training and Development process Call HR 9257361392 Required Candidate profile -Effective communication and Interpersonal Skillset -Hardworking and Dynamic -Willingness to learn and develop -Graduates and Postgraduates in any stream -Freshers -Immediate Starters
Posted 1 month ago
- 1 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 ,Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.7 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
2 - 5 years
3 - 6 Lacs
Noida, Greater Noida
Work from Office
Create high quality Tech -Articles for a leading Electronics/Technology Websites/ Magazine. Able to create articles, News, Views and Features. Overseeing layout (images, graphics and artwork) Optimize Articles for Search Engines. Required Candidate profile Excellent English Writing & Speaking Co Ordination with Industry for latest Updates
Posted 1 month ago
- 1 years
2 - 6 Lacs
Ahmedabad
Work from Office
*Lead brand sales and marketing initiatives *Secure deals through strategic communication *Managed clients, teams, and resource planning *Drive revenue growth for domestic and international clients HR SHALINI:9328601080 Perks and benefits - Incentives - Certificates - Travel and exposure
Posted 1 month ago
- 1 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners
Posted 1 month ago
- 4 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 4.5 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 1 month ago
years
3 - 4 Lacs
Hyderabad, Ranchi, Chennai
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
years
3 - 4 Lacs
Prayagraj, Kolkata, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
years
3 - 4 Lacs
Hyderabad, Mathura, Agra
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
years
3 - 4 Lacs
Prayagraj, Varanasi, Kanpur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
- 1 years
3 - 4 Lacs
Kolkata, Ranchi, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
- 2 years
2 - 7 Lacs
Jaipur
Work from Office
-Building Confidence, Leadership & Negotiation skills -Trained in all the areas of management -Developed in Inside & outside sales -Client & Customer Acquisition -Learning All the Skillsets -Freshers In Jaipur -No Targets CALL: HR FALGUNI 7728803189 Required Candidate profile Immediate Joiner Graduates/post Graduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply(Jaipur) Work From Office (NO TARGETS)
Posted 1 month ago
- 2 years
2 - 6 Lacs
Jaipur
Work from Office
Training/Development (HRM/HRD) Direct Sales (Inside/Outside) Client Acquisition Building negotiation, communication and presentation skills Managing and leading 15-20 associates Freshers (Jaipur) NO TARGETS CONTACT- HR TANISHA 9079224227 Required Candidate profile Immediate Joiner Graduates/postgraduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply(Jaipur) Work From Office (NO TARGETS)
Posted 1 month ago
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