373 Mass Communication Jobs - Page 13

Hi, We Are Hiring For Leading IT MNC in Mumbai For International Voice Process. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support to international clients through phone calls, emails, or chats. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on rotational shifts including evenings (24/7) with occasional weekend offs. Meet performance targets set by the company for quality standards, productivity metrics Collaborate with team members to achieve common objectives and maintain a positive work environment. Skills: Excellent verbal and written communication skills Strong analytical abilities to diagnose problems rapidly. Ability to empathize with customers and remain patient during stressful interactions. Excellent time management and ability to multitask. Ability to handle diverse customer scenarios and pivot approaches as needed.

Hi , We Are Hiring For Leading IT MNC in Mumbai For International Voice Process. Job Location : Mumbai ( Apply Only If You Can Work in Mumbai ) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer service. Resolve customer queries and concerns in a timely and professional manner. Work on rotational shifts including night shifts as per business requirements. Meet performance targets set by the company for quality, productivity, and sales metrics. Collaborate with team members to achieve common goals and objectives.

Role & responsibilities Present news stories clearly and confidently on TV/digital platforms Research and verify news content for accuracy Conduct interviews and live reporting Write and edit scripts for broadcasts Maintain professionalism and engage viewers effectively Collaborate with production and editorial teams Preferred candidate profile Excellent verbal communication and voice modulation skills Ability to think quickly and handle live situations calmly Prior experience in journalism, media, or related fields Strong research and writing skills Confident on-camera presence and good appearance Ability to work under tight deadlines and pressure

HIRING FOR GRADUATE FRESHER FOR ( NEWS ANALYST ) ROLE :- Need excellent written and verbal communication skills Strong organizational skills with the ability to manage multiples competing priorities Professional proficiency in a foreign language is a plus WORK FROM HOME // 24*7 SHIFTS Package upto - 2.7 LPA Role & responsibilities Monitor and analyze real-time data from multiple datasets. Identify and investigate errors in news alerts and captions. Cross-check information with social media posts for accuracy, completeness, and factual correctness. Write and edit captions for social media posts. Audit and programmatically apply business rules for data validation. QA algorithmic is to improve the quality of the dataset output. Stay up-to-date on new policies, processes and procedures impacting the QA workflow. Adapt quickly in a rapidly changing environment. Location - Hyderabad/Gurgaon/Chennai/Coimbatore/Kolkata/Indore/Bhubaneshwar/Trichy/Mumbai/Bangalore/Pune

HIRING FOR GRADUATE FRESHER FOR ( NEWS ANALYST ) ROLE :- Work from home // 24*7 shifts Package upto - 2.7 LPA Locations - Hyderabad/Gurgaon/Chennai/Coimbatore/Kolkata/Indore/Bhubaneshwar/Tirchy/Mumbai/Bangalore/Pune Role & responsibilities Monitor and analyse real-time data from multiple datasets. Identify and investigate errors in news alerts and captions. Cross-check information with social media posts for accuracy, completeness, and factual correctness. Write and edit captions for social media posts. Audit and programmatically apply business rules for data validation. Stay up-to-date on new policies, processes and procedures impacting the QA workflow. Adapt quickly in a rapidly changing environment.

HIRING FOR GRADUATE FRESHER FOR ( NEWS ANALYST ) ROLE :- Need excellent written and verbal communication skills Strong organizational skills with the ability to manage multiples competing priorities Professional proficiency in a foreign language is a plus WORK FROM HOME // 24*7 SHIFTS Package upto - 2.7 LPA Key Responsibilities: Monitor and analyse real-time data from multiple datasets. Identify and investigate errors in news alerts and captions. Cross-check information with social media posts for accuracy, completeness, and factual correctness. Write and edit captions for social media posts. Audit and programmatically apply business rules for data validation. QA algorithmic is to improve the quality of the dataset output. Stay up-to-date on new policies, processes and procedures impacting the QA workflow. Adapt quickly in a rapidly changing environment. Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields. Expertise in mass communications, copy editing, journalism, or similar assignments.

Hiring for News Analyst Profile // Fresher Salary- 2.5 LPA Graduation is mandatory Rotational shifts Work from home Excellent communication skills required Key Responsibilities Monitor and analyse real-time data from multiple datasets. Identify and investigate errors in news alerts and captions. Cross-check information with social media posts for accuracy, completeness, and factual correctness. Write and edit captions for social media posts. Audit and programmatically apply business rules for data validation. QA algorithmic is to improve the quality of the dataset output. Stay up-to-date on new policies, processes and procedures impacting the QA workflow. Adapt quickly in a rapidly changing environment. Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields. Expertise in mass communications, copy editing, journalism, or similar assignments. Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple competing priorities. Goal and result-oriented mindset. Professional proficiency in a foreign language is a plus. Strong English skills at a B2 level or higher. About the Role: As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content.

Department - Corporate Communication Location - Bangalore Are you a skilled communicator with a passion for driving impactful brand communication? Do you have experience in media relations, internal and external communications and confident about content creation? If so, we have an exciting opportunity for you to join our team as an Associate Manager Corporate Communications. Apply today for a life-changing career at Novo Nordisk. The position As an Associate Manager of with Corp. Communications, your role typically involves overseeing and implementing communication strategies aimed at promoting products or services within a brand context. Here are some key responsibilities and skills often associated with this role: Plan and execute media relations activities to maximizse media mileage for business unit projects and PR campaigns. Skillful in culling relevant coverage trends and social media data and implementation towards making impactful media plans. Collaborate with Brand Managers to develop consistent brand awareness communication for internal and external stakeholders. Monitor and evaluate media and social media coverage, establishing systems for tracking articles mentioning our tTherapy/brand. Manage public relations agencies and support digital strategy and internal communications for all business units. Provide visibility for key opinion leaders (KOLs) and support key events such as World Hemophilia Day, Growth Hormone Day, World Diabetes Day, etc. Monitor and update disease area/product-specific content on affiliate websites. Ensure compliance of media and social materials with relevant regulations and codes. Engage in strategic planning, crises management and social media rating. Qualifications To be successful in this role, we are looking for candidates with the following qualifications: Post-graduate degree or equivalent in Journalism/Mass Communication. Excellent command over English (written and oral), with a flair for writing. 7-10 years of experience in media relations, internal and external communications, and content creation. Experience in planning and executing plans for internal and external communication. Strong organiszational and project management skills and ability to work on tight deadlines. Media data analytics and capacity to convert into powerful presentations. Ability to work collaboratively in a fast-paced, dynamic environment. Familiarity with the healthcare or pharmaceutical industry is a plus. Agency background preferred. About the department The Associate Manager Corp. Communication role is based in Bangalore, India. Our department is responsible for planning and executing media relations activities, ensuring consistent brand awareness communication, and supporting digital strategy and internal communications for all business units. We work closely with Brand Managers, public relations agencies, and key opinion leaders to drive impactful commercial communication. The atmosphere in our department is fast-paced and dynamic, offering opportunities for growth and professional development.

Role & responsibilities Develop and implement PR/ media strategies for promoting residential and commercial projects. Handle all newspaper advertisements , including concept creation, copywriting coordination, ad placements, and scheduling. Organize and coordinate press conferences, media tours, ground-breaking events, and project inaugurations . Plan and manage outdoor media campaigns such as hoardings, banners, site branding, and billboards , ensuring visibility at key locations. Coordinate with vendors for the design, printing, and installation of hoardings and on-site promotional materials. Manage the companys digital presence across social media platforms, website, and online listing portals. Develop content for brochures, flyers, emailers, video campaigns, and investor presentations. Liaise with advertising agencies, creative teams, and media houses to ensure timely and cost-effective execution. Track performance of all media campaigns (both online and offline) and generate periodic reports on effectiveness and ROI. Stay up to date with market trends, competitors campaigns, and audience behavior in real estate. Support event planning for project launches, press meets, exhibitions, and promotional campaigns. Preferred candidate profile Bachelors or Master’s degree in Public Relations, Mass Communication, Journalism, or a related field. 4–7 years of proven experience in PR, ideally within the construction or real estate sector. Strong network of media contacts in the real estate, business, and lifestyle sectors. Excellent communication, writing, and public speaking skills.

Management fresher into Sales marketing HR Brand awareness / Customer acquisition Developing team and providing effective training Mentoring and Managing a team to achieve desired performance Understanding Financial aspects HR TANISHA 9079224227 Required Candidate profile Training and development Sales and marketing Client and customer Services Business Management Immediate joinees Fluent English communication Looking for JAIPUR Candidates only

Hiring For International Banking Voice And Chat CS Process -5.80 LPA GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

A news anchor researches and presents current events in a clear and unbiased manner. They conduct live interviews, coordinate with producers, and engage with audiences through social media. Their role is crucial in maintaining the credibility.

-Managing Brand Sales and Marketing campaigns -Closing deal through effective communication strategies -Grooming and leading a team of associates -Managing a Brand Campaign thoroughly -Training and Development process Call HR NIDHI 9257361392 Required Candidate profile -Effective communication and Interpersonal Skillset -Hardworking and Dynamic -Willingness to learn and develop -Graduates and Postgraduates in any stream -Freshers -Immediate Starters

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

Job Summary: We are looking for a dynamic and detail-oriented Media Relations Officer to manage and enhance the public image of our organization through effective media strategies. The ideal candidate will build strong relationships with media professionals, craft compelling press materials, and ensure accurate and favorable coverage across all media channels. Key Responsibilities: Develop and implement comprehensive media relations strategies that are closely aligned with the organization's business objectives, ensuring that all communications effectively support the overall mission and goals. Act as the primary liaison between the organization and a diverse range of media outlets, including local, regional, and national platforms, to enhance visibility and foster positive relationships with journalists. Draft a variety of public-facing communications, including press releases, official statements, speeches, FAQs, and media briefings, all of which adhere to established government standards and are tailored to specific audiences. Coordinate press conferences, media site visits, and public briefings that involve government officials or key stakeholders, ensuring each event is expertly organized and effectively communicates relevant information to the public. Monitor media coverage continuously, analyzing trends and public sentiment, and prepare detailed reports on media engagement and public perception to inform strategic decision-making. Organize and manage interviews, press conferences, and media events, facilitating seamless interactions between the media and organizational representatives to convey key messages effectively. Respond promptly and effectively to media inquiries, managing crisis communications when necessary to protect and uphold the organization's reputation and address emerging issues Collaborate closely with internal teams, including marketing, corporate social responsibility (CSR), and leadership, to ensure that all media messaging is consistent with the organization brand values and aligns with ongoing campaigns. Track industry trends and monitor competitor activity in media coverage, providing insights that help shape the organizations media strategy and communications approach. Keep a close watch on media coverage of government programs, preparing in-depth analysis reports for both internal and external stakeholders that highlight key issues and opportunities. Ensure that all media communication is compliant with relevant governmental regulations and guidelines, maintaining the organization's integrity and credibility in all interactions. Work collaboratively with policy, legal, and operations teams to align media messaging with public service objectives, ensuring that communications reflect the organization's commitment to transparency and accountability. Cultivate and maintain strong professional relationships with public information officers, journalists, and influential policy figures to create a robust network that supports effective communication and advocacy. Requirements: Bachelor's degree in Communications, Public Relations, Journalism, Political Science, or a related field. Proven 5 to 15 years of experience in media relations, ideally within a government agency, public sector organization, or working on government-funded projects. Familiarity with government communications protocol and media guidelines. A strong network of media contacts is a plus. Excellent written and verbal communication skills, including the ability to simplify complex policies and data. Strong media network, especially with journalists covering government, civic affairs, or public policy. Ability to work under pressure, manage multiple deadlines, and handle crises calmly and professionally. Familiarity with media monitoring tools. Proficiency with media monitoring and PR tools Knowledge of digital PR and social media trends is an asset. Preferred Skills: Exceptional interpersonal and relationship-building skills. Strong attention to detail and organizational abilities. Creative mindset with the ability to craft compelling stories. Confidence in public speaking and interacting with the media.

About the Role We are looking for a dynamic and strategic Brand & Media Head to spearhead our marketing communication, media, PR, and CSR initiatives. Youll play a pivotal role in driving brand positioning, generating qualified leads, and executing impactful campaigns across multiple platforms. This is an exciting opportunity to shape the brand presence of our real estate portfolio across markets. Key Responsibilities 1. Marketing Strategy & Planning Develop and implement annual and campaign-specific marketing plans aligned with project goals. Drive marketing communication strategy for lead generation, brand building, and customer engagement. Analyze campaign performance and optimize strategies across projects and channels. 2. Content & Creative Oversight Lead content creation for brochures, digital creatives, video walkthroughs, sales collaterals, etc. Ensure all content reflects brand guidelines and project USPs. Leverage storytelling to create emotional and aspirational appeal for homebuyers. 3. Media Planning & Buying Plan and execute 360 campaigns across digital, print, radio, OOH, and real estate portals. Collaborate with media agencies to ensure cost-effective and result-driven campaigns. Track media spends, validate bills, and manage post-campaign analysis. 4. Public Relations & Reputation Management Build and nurture relationships with media outlets, journalists, and influencers. Manage press releases, PR campaigns, and handle media inquiries. Monitor brand sentiment across media and social platforms and manage reputation risks. 5. CSR & Stakeholder Communication Develop CSR strategy in line with company values and local community needs. Communicate CSR initiatives effectively across stakeholders and channels. Coordinate with NGOs, partners, and government bodies for impactful CSR execution. 6. Innovation & Trendspotting Research and adopt innovative marketing tools like virtual walkthroughs, PropTech integrations, and AI-based targeting. Stay updated on industry trends to keep campaigns fresh and relevant. 7. Cost Optimization & Agency Management Evaluate agency performance and negotiate for cost-effective services. Identify and implement cost-saving initiatives without compromising quality. Ensure timely delivery of creative and media outputs across vendors. Regards, Vinoth HR- G Square Groups Vinoth@gsquarehousing.com

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 4.5 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276