Marketing Customer Service

You will be working as a Marketing Customer Service professional at STELMEC LIMITED on a full-time hybrid basis with the main office located in Ahmedabad, offering some work-from-home options. Your key responsibilities will revolve around delivering exceptional customer support, ensuring high levels of customer satisfaction, maintaining proper phone etiquette, and enriching the overall customer experience. Your role will involve addressing customer inquiries, resolving issues efficiently, and providing valuable feedback to enhance the quality of services provided. To excel in this role, you should possess a strong set of skills in Customer Support, Customer Service, and Customer Satisfaction, along with proficiency in Phone Etiquette and Customer Experience. Effective communication and interpersonal abilities are crucial, along with the capability to handle customer inquiries promptly. Problem-solving skills and the ability to multitask will be beneficial in managing various customer interactions. Experience in working with CRM software will be an added advantage. Ideally, you should hold a Bachelor's degree in Engineering, Marketing, Business Administration, or a related field to qualify for this position. Your role will play a significant part in ensuring that customers receive top-notch service and have a positive experience with the company.,