Job
Description
The Pure Storage Technical Writing team is seeking a strong leader who is looking for an opportunity to break into a top technology company. The right candidate for the job is creative, proficient at writing, adept at analytics, and eager to solve real customer problems. To excel in this role, you must be self-motivated, highly organized, and comfortable leading a team of talented writers. we're looking for someone who can help us take Pure Storage technical content to the next level. Our culture is friendly, collaborative, and dialed in. Be ready to work with our world-class team! WHAT YOU WILL BE DOING Lead a transformative team of technical writers to provide the industrys best technical documentation for Pure Storage. Own and evolve the technical documentation process from end to end. This includes release notes, user guides, API guide and more. Measure performance with analytics tools, creating reports and presentations that show the success of your organization. Analyze the performance of the technical documentation and present findings along with recommendations on how to improve its usage to customers. Build relationships with product team managers and engineering managers to keep up to date on new products and features. Become a product expert. Get to know all the ins and outs of the product. Be able to use Pure Storage technology like a pro. Write documentation plans for Pure s CLI, GUI, and REST API documentation projects. Get to know your user and craft content that solves their problems and enhances their experience. Develop a career path at Pure that builds your knowledge and expands your horizons. WHAT you'll NEED TO BRING TO THIS ROLE... 2+ years experience managing a technical writing team. 5+ years of software technical writing experience. Strong leadership skills. A vision for advancing a technical writing organization to the next level. Understands how to create key performance metrics for individuals in a team. Able to analyze content usage and individual performance to improve outcomes. Ability to mentor others in technical writing. Always looking at the latest technology and how it can optimize the teams outcomes. (For example, Incorporate AI to optimize your teams outcomes.) Excellent writing, editing, and verbal communication skills in English. Experience maintaining a corporate technical writing style guide. Understands working in a DITA environment, including CMS and authoring tools. Strong communication and interpersonal skills: Be able to forge relationships and work collaboratively with fellow writers, software engineers, program managers, QA engineers, and support personnel. Exceptional organizational skills: Be able to handle multiple tasks concurrently and deliver content in a timely manner, sometimes under tight deadlines. Experience using JIRA and Confluence (Wiki). Experience working in a highly collaborative (Agile) environment. Experience working independently in a cross-functional team setting. Brings a sense of ownership, energy and fun! WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good
