Manager - Technical (Lubricants)

Technical Manager Industrial Lubricants Base Location : Hyderabd Purpose of this Role The Technical Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, The incumbents job also includes ensuring that the product supports the company s overall strategy and goals. KEY INTERFACE - INTERNAL DEPARTMENTS NO. OF POSSIBLE REPORTEES TO THIS ROLE Sales; Marketing; Purchase; Finance; Supply Chain 0 KEY INTERFACE - EXTERNAL AGENCIES PEERS TO THIS ROLE Agency (Creative/media/digital/on ground), suppliers; channel members National Sales Head (lubes), Brand Manager (battery); trade marketing manager (lubes) Brief Description of Role & Responsibilities (envisage current & future needs) Define the product strategy and roadmap Deliver Market Requirement Documents and Product Requirement Documents with prioritized features and corresponding justification Work with external third parties to assess partnerships and sourcing opportunities Run beta and pilot programs with early-stage products and samples Be an expert with respect to the competition and product specification Manage product and technical service portfolio Identify portfolio gaps and initiate actions towards plugging them Manage customer service product application, product testing, troubleshooting and queries raised Able to train service teams for product technical, application and complaint handling