Job
Description
Introduction: Automotive . About the Role Harman Automotive Services is looking for a Manager - Sales and Revenue Operations to join the Automotive Services Business Operations team. In this role, you would be positioned within the Sales ecosystem and acting as a Strategic partner who is responsible for improving efficiency, introducing and executing transformative programs, provide inputs which would be key to growth and profitability. In this role you would be collaborating with the Sales, Presales, Customer Success, Finance, and Delivery teams to participate in activities required for the smooth functioning of the overall sales function. What You Will Do Managing the end-to-end Sales and Revenue Operations for a globally and functionally distributed Sales ecosystem, ensuring conventional governance of sales regimen and creative transformational methods to keep the sales engine humming. Provide actionable and strategic inputs on forecast, pipeline health, and risks ensuring that organizational goals are followed, and course corrections and interventions are not delayed. Participate in account plan reviews to understand Customer Success team s account footprint strategy and provide recommendations and track metrics related to customer engagement, farming opportunities, and profitability. Partner with Sales, Presales, Customer Success, Sales Strategy, and Partnerships teams to become accountable for the governance of sales pipeline, current pursuits, demand velocity, account plan, strategic initiatives and demand planning for new and existing businesses. Ensuring Sales data processing, management, and hygiene and understanding the importance of managing a multi-tool, multi-source data gathering and information extraction system. Work closely with Finance, Business Leads and Engineering Delivery teams to influence profitability metrics and plan ramp-ups, ramp-downs, and workforce additions and regional expansions. Participate in Sales reviews and governance calls to close open actions and blockers for seamless execution of Sales function. Regular sync-ups, present data efficiently using various dashboards, with stakeholders from the Sales and Customer Success teams to help them take decisions and actions for profitable business and growth. Follow up and ensure key steps in the sales lifecycle business processes are actioned on time and within SLAs Manage a completion-based follow-up cadence with the functional step owners in different business processes. Publish weekly reports for business processes flagging progress, risks, and pending actions. Ensure data validation based on Harman standards for tools in the Harman Ecosystem. What You Need to Be Successful 10-12+ years of experience within Sales or Revenue Operations within the Software Services Industry. Experience working Automotive Tier-1 or OEM companies or clients. Master s degree in business administration preferably MBA. Knowledge of key processes of Sales and Revenue Operations Governance, Deal Tracking, Bid Management Lifecycle, Cost control, and Revenue Optimization. Excellent hands-on experience on using Salesforce tool. Proven business awareness or hands-on experience in Working with Bid management teams with an understanding of the biding lifecycle. Working with Customer Success, Farming, or Account Management teams understanding the sales lifecycle of existing businesses. Working with New business or hunting teams understanding customer ecosystems and pipeline management. Working with Partnerships and Strategy teams understanding and contributing to the overall Sales vision and strategy of the organization. Working with Finance controlling teams understanding the commercial aspects of deal structuring and positioning. Working with Delivery and Engineering teams understanding deal transition, resource planning, and ramp-up design for an opportunity from inception to kick-off. Expert in data analytics and representation with the ability to create data visualizations using Microsoft Excel for multi-source and multidimensional data. Proven experience in creating presentations related to Sales and Revenue Operations and a keen eye to map critical KPIs together to showcase the overall health of the Sales organization. Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders. Creative problem-solver with the ability to work with a blank slate and inspire others. Excellent organizational and cross functional skills Strong verbal, written and presentation skills to have effective communication at all levels in the organization. Bonus Points if You Have Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry. Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management What Makes You Eligible Willingness to travel. Willingness to work in an office. Any offer of employment is conditioned upon the successful completion of a background investigation. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here . 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