Manager Sales Operations - Exp in sales operations or PMO

Job Title: Solutions and Governance Manager - Inside Sales

Job Summary:

lead management, funnel progression, and governance

Key Responsibilities:

Lead Management & Funnel Progression

• Drive

  lead progression

  by rallying internal teams and sales representatives to ensure timely movement through the funnel.
• Monitor and optimize the

  end-to-end lead lifecycle

  , ensuring alignment with business goals.
• Identify roadblocks in lead conversion and implement

  data-backed solutions

  to improve efficiency.

Program & Project Management

• Maintain and oversee

  internal trackers

  , ensuring real-time visibility of lead performance and pipeline health.
• Generate

  up-to-date reports for leadership

  using CRM data, ensuring accuracy and actionable insights.
• Implement governance frameworks to improve

  lead-to-opportunity tracking

  and pipeline discipline.

CRM & Sales Enablement Tools Expertise

• Utilize

  Salesforce and other CRM platforms

  to track and manage leads effectively.
• Experience with tools like

  LinkedIn Sales Navigator, ZoomInfo, and Outreach.io

  to enrich prospecting efforts and enhance sales execution.
• Provide training and best practices to the

  inside sales team

  , ensuring optimal usage and compliance.

Data Visualization & Reporting

• Develop insightful dashboards and reports using

  Power BI, Tableau, or Qlik

  to provide visibility into pipeline performance.
• Analyze data to identify

  trends, conversion bottlenecks, and actionable recommendations

  for the leadership team.
• Ensure

  data hygiene and governance

  across sales tools and internal databases.

Solution Development & Sales Strategy Support

• Identify

  solution value drivers

  for clients and develop

  value messaging and positioning

  .
• Support the

  opportunity qualification, response strategy, proposal development, and competitive positioning

  efforts.
• Develop and maintain sales

  collaterals, templates, and best practices

  for the team.
• Assist the sales team with

  prospecting efforts

  , including

  market research, sales enablement content, and industry insights

  .

Process Optimization & Governance

• Standardize best practices for

  lead handoff, qualification, and pipeline tracking

  .
• Ensure compliance with

  sales processes and governance policies

  .
• Provide ongoing insights into

  industry trends, market needs, and GTM strategies

  .

Desired Qualifications:

• Masters degree in business administration from a leading institution.
• Minimum of

  5 years of experience

  in

  lead management, sales operations, or sales governance

  within the

  IT services industry

  .
• Strong

  program/project management skills

  , with experience managing

  sales trackers and leadership reporting

  .
• Expertise in

  Salesforce and other CRM tools

  , with hands-on experience in

  LinkedIn Sales Navigator, ZoomInfo, and Outreach.io

  .
• Proficiency in

  MS Excel, Power BI, Tableau, or Qlik

  for

  data visualization and reporting

  .
• Strong understanding of

  end-to-end sales processes

  in an

  IT services environment

  .
• Self-driven, proactive, and able to take ownership of assigned tasks.
• Excellent communication, stakeholder management, and analytical skills.

Why Join Us?

• Be a key driver in enhancing

  lead governance and sales efficiency

  .
• Gain visibility and influence by

  directly supporting leadership reporting and decision-making

  .
• Collaborate with a high-performing Inside Sales Team in a

  fast-paced, data-driven environment

  .

sales governance, lead management, and process optimization