Manager-Sales & Marketing

Job Summary:

The Manager- Sales is responsible for driving revenue through strategic sales initiatives. This includes targeting and securing business for group bookings, corporate accounts, events, and long-term partnerships. The role involves maintaining guest relationships, developing new business opportunities, and coordinating closely with other departments to ensure guest satisfaction and revenue growth.

Key Responsibilities:

Sales & Business Development

• Identify and secure new business opportunities through cold calling, networking, and attending industry events.
• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Manage existing accounts, ensuring repeat business and client satisfaction.
• Negotiate contracts and pricing with clients in accordance with hotel policies and profitability standards.

Client Relationship Management

• Build strong relationships with corporate clients, travel agents, event planners, and tour operators.
• Conduct site inspections and client meetings to promote hotel services and facilities.
• Handle client inquiries and concerns professionally and promptly.

Event Coordination Support

• Collaborate with banquet, catering, and operations teams to ensure seamless execution of group bookings and events.
• Ensure accurate communication of client needs and expectations across departments.

Reporting & Administration

• Prepare regular sales reports, forecasts, and market analyses.
• Maintain accurate records in CRM systems and hotel databases.
• Monitor market trends and competitor activity to identify business threats and opportunities