Manager - Sales

Key Responsibilities

Sales & Business Development

• Identify and develop new business opportunities for FTL services in the Chennai and South India market.
  
• Build a strong pipeline of prospects through market research, networking, cold calls, and client visits.
  
• Develop customized proposals, quotations, and presentations for potential clients.
  
• Negotiate rates, service terms, and contracts with clients.
  
• Meet or exceed monthly/quarterly sales and revenue targets.
  

Client Relationship Management

• Build and maintain strong, long-term client relationships.
  
• Act as a single point of contact for key accounts, ensuring customer satisfaction.
  
• Resolve client issues promptly in coordination with the operations and customer service teams.
  
• Conduct periodic client reviews to evaluate satisfaction and explore upselling opportunities.
  

Market Intelligence & Strategy

• Monitor industry trends, competitor activities, and customer needs to refine sales strategies.
  
• Provide regular feedback to management on pricing, service offerings, and market developments.
  
• Contribute to the development of marketing campaigns and regional growth strategies.
  

Internal Collaboration

• Work closely with the operations, fleet management, and finance teams to ensure smooth execution of services.
  
• Share customer insights with internal teams to improve service offerings.
  
• Prepare sales reports, forecasts, and performance dashboards for management review.
  

Qualifications & Experience

• Graduate in Business Administration, Logistics, Supply Chain, or related field (MBA preferred).
  
• 58 years of experience in sales within logistics/transportation (at least 3 years in FTL segment).
  
• Strong network of clients in manufacturing, FMCG, retail, or e-commerce industries.
  
• Willingness to travel extensively within the region.