Manager - Retail

As a Sales Manager at Jainam Broking Limited, you will be responsible for leading the Retail - B2C - JBL sales team to achieve monthly and quarterly sales targets. You will oversee the day-to-day operations, monitor sales KPIs, and implement corrective measures to drive performance. Motivating the team through rewards and goal setting will be key to your success. Your role will involve managing and mentoring a team of inside sales executives and team leads. Conducting regular performance reviews, providing feedback, and ensuring effective onboarding and continuous learning will be essential in maximizing team potential. You will play a crucial part in developing and implementing sales processes and scripts to enhance conversion rates. Maintaining accurate reporting, tracking lead progress and closures, and collaborating with the marketing team for lead quality and campaign alignment will be part of your responsibilities. Ensuring excellent customer experience through a consultative sales approach, handling escalations, and identifying upselling and cross-selling opportunities will be vital in customer engagement and retention. Effective communication and collaboration with product, operations, and support teams for smooth customer onboarding will be necessary. Your insights and feedback will contribute to senior management for refining product and sales strategies. Your role will involve coordination, leadership, and strategic decision-making to drive the success of the sales team at Jainam Broking Limited.,