Job
Description
As a Manager REL Customer Service at Siemens Mobility, you will play a crucial role in developing maintenance business in the Rail/Metro electrification area through maintenance contracts. Your responsibilities will include: - Developing Maintenance Business: You will be responsible for developing maintenance business in the Rail/Metro electrification area through maintenance contracts. - Bid Preparation: You will prepare maintenance bids based on KPI and bill of material. - Maintenance Planning: You will develop and implement maintenance schedules and plans as per the contract, coordinating routine maintenance, preventive maintenance, and critical failure analysis. - Emergency Response: You will handle emergencies and unexpected breakdowns, providing prompt and effective response and resolution. - Team Management: You will lead and provide technical support to a team of service engineers to ensure a skilled and motivated workforce. - Safety Compliance: Ensuring compliance with safety regulations and implementing safety measures to prevent accidents and maintain a safe work environment. - Equipment and Inventory Management: You will oversee the inventory of spare parts, tools, and equipment required for maintenance tasks, ensuring adequate stock levels and availability of critical components. - Maintenance Records and Documentation: Keeping accurate maintenance records and documentation for regulatory compliance and historical reference. - Collaboration: Coordinating with all stakeholders to ensure smooth execution of work. Qualifications required for this role include: - Bachelor's degree or above in Electrical Engineering, ideally in the field of Rail Electrification or Power System Distribution and Control. - Knowledge of Rail Electrification, High/Medium voltage technology, DC Substation/DC switchgear components, Digital protection relays, PLC with Simatic S7, measuring/control/supervisory systems, and relevant European and International Standards. - Experience in project realization, preferably in an international project environment. - Good command of English. - Experience in the railway sector, especially in Railway Electrification systems, design, engineering, and planning of electrical substations and controls. - Intercultural experience, initiative, ability, and willingness to learn, planning and organizing skills, teamwork, customer focus, result, and quality orientation. Join Siemens Mobility to be a part of a dynamic team that is dedicated to making a real impact on the future of smart mobility solutions. As a Manager REL Customer Service at Siemens Mobility, you will play a crucial role in developing maintenance business in the Rail/Metro electrification area through maintenance contracts. Your responsibilities will include: - Developing Maintenance Business: You will be responsible for developing maintenance business in the Rail/Metro electrification area through maintenance contracts. - Bid Preparation: You will prepare maintenance bids based on KPI and bill of material. - Maintenance Planning: You will develop and implement maintenance schedules and plans as per the contract, coordinating routine maintenance, preventive maintenance, and critical failure analysis. - Emergency Response: You will handle emergencies and unexpected breakdowns, providing prompt and effective response and resolution. - Team Management: You will lead and provide technical support to a team of service engineers to ensure a skilled and motivated workforce. - Safety Compliance: Ensuring compliance with safety regulations and implementing safety measures to prevent accidents and maintain a safe work environment. - Equipment and Inventory Management: You will oversee the inventory of spare parts, tools, and equipment required for maintenance tasks, ensuring adequate stock levels and availability of critical components. - Maintenance Records and Documentation: Keeping accurate maintenance records and documentation for regulatory compliance and historical reference. - Collaboration: Coordinating with all stakeholders to ensure smooth execution of work. Qualifications required for this role include: - Bachelor's degree or above in Electrical Engineering, ideally in the field of Rail Electrification or Power System Distribution and Control. - Knowledge of Rail Electrification, High/Medium voltage technology, DC Substation/DC switchgear components, Digital protection relays, PLC with Simatic S7, measuring/control/supervisory systems, and relevant European and International Standards. - Experience in project realization, preferably in an international project environment. - Good command of English. - Experience in the railway sector, especially in Railway Electrification systems, design, engineering, and planning of electrical substations and controls. - Intercultural experience, initiative, ability, and willingness to learn, planning and organizing skills, teamwork, customer focus, result, and quality orientation. Jo