Manager - Quality Assurance/Quality Control

As the Plant Quality Manager, you will report directly to the General Manager of Plant Operations. Your primary responsibility will be to lead the plant quality teams and implement a unified Quality Vision & Strategy. It will be your duty to improve quality assurance and control systems, ensuring full compliance with industry standards and regulations. In order to foster a zero-defect culture, you will be required to implement Six Sigma and TQM practices to enhance product quality and ensure manufacturing excellence. Your role will also involve ensuring strict adherence to specific quality and compliance requirements, including material traceability, certification, and audit practices. Collaboration with R&D, Production, and Sales teams will be essential to embed quality at every stage of the product lifecycle. You will be responsible for leading both internal and external audits, as well as interfacing with key customers on quality-related issues and resolutions. Furthermore, you will play a key role in developing KPIs and dashboards for real-time quality monitoring and executive reporting. Your expertise will be crucial in championing customer complaint resolution, conducting root cause analysis (RCA), and implementing CAPA (Corrective and Preventive Actions) as necessary. Collaboration with leadership on supply chain, vendor quality assurance, and new product introduction (NPI) quality metrics will also be part of your responsibilities. In addition, you will define and implement end-to-end quality systems, policies, and SOPs across sourcing, processing centers, warehousing, and delivery operations. Your contributions will be instrumental in driving continuous improvement and ensuring top-notch quality standards across the board.,