Manager - Program & Project Management

Role Overview: You will be responsible for deploying the optimum project delivery structure by evaluating the budget and creating a project charter with a well-defined project trajectory based on project specifications requirements. Your role will involve ensuring compliance with Project SLAs, information security protocols, and all customer contractual obligations. Additionally, you will liaise between the customer and other stakeholders to drive project health by adhering to organizational norms of project metrics. Conducting periodic cadence with the quality team to proactively resolve issues and possible escalations will be part of your responsibilities. You will also maintain the project structure in Confluence in line with prevailing business requirements and norms, identify and close early warnings on projects to avoid customer escalations, and design and monitor project performance dashboards and reports with clients periodically. Delivery governance across the project and creating MIS and reports to monitor and track the overall project will also be key aspects of your role. Key Responsibilities: - Deploy optimum project delivery structure by evaluating the budget - Create a project charter with a well-defined project trajectory based on project specifications requirements - Ensure compliance with Project SLAs, information security protocols, and all customer contractual obligations - Liaise between customer and other stakeholders to drive project health by adhering to organizational norms of project metrics - Conduct periodic cadence with the quality team to proactively resolve issues and possible escalations - Maintain project structure in Confluence in line with prevailing business requirements and norms - Identify and close early warnings on projects to avoid customer escalations - Design and monitor project performance dashboards and reports with clients periodically - Delivery governance across the project - Create MIS and reports to monitor and track the overall project Qualifications Required: - Resource Management - Stakeholder Management - Benefits Management - Quality Management - Project Planning and Scheduling - Scope & Change Management - Schedule Management - Project Financial Management - Risk/Crisis Management - Project Governance,