Manager, Product and Application Specialist (PAS)

Company Description

Scitara Corporation is a global provider of laboratory-specific, cloud-based software solutions for the life sciences and other science-based industries. Their Scitara DLX platform enables modern lab data connectivity infrastructure, automation of workflows, bi-directional data exchange, and monitoring capabilities. With a focus on delivering high-quality lab informatics services, Scitara is dedicated to accelerating scientific progress through technology.

Role Description

Job Opportunity: Manager – Product and Application Services (PAS)

Location: Pune/Mumbai, Indi

Department: Service Deliv

e

y Date: 24-J

une

-

22
About

t

heRole We are looking for an experienced and driven Manager – PAS to lead the configuration, implementation, and validation of Scitara’s DLX iPaaS platform. This is a customer-facing leadership role ideal for someone with deep expertise in lab informatics systems, a passion for technology in the pharma/life sciences domain, and a strong sense

of

owneship.
You will be a key member of the Services organization, collaborating across product, engineering, and customer success teams to deliver high-impa

c

t soltons.
Key

R

esponsbilities • Lead the implementation and validation of Scitara DLX iPaaS for global pharma and li

fe

sciences ustomers.
• Participate in customer calls, actively driving discovery, influencing solution design, and delivering value-oriented techn

i

cal recomendations. • Conduct effective product demonstrations and communicate the product’s

val

ue propositon clearly.
• Leverage domain and technical expertise to guide the design of scalable, complia

n

t, and robut solutions. • Align delivery strategies and technical solutions with Scitara’

s b

roader busines objectives.
• Collaborate cross-functionally with Product Managers, Solution Architects, and Software Engineers to ensure smooth handovers an

d

cohesive cusomer outcomes. • Mentor and guide junior team members, fostering a culture of excellence, in

nov

ation, and contnuous learning.
• Contribute to technical documentation, internal playbooks

,

and customer-fcing collateral. • Champion knowledge sharing, best practices, and

int

e

r

nal training wihnthe

PA

S

team

.
  Idal Candidte Profile Education • Bachelor’s or Master’s degree in Compute

r

Scie

nce,

Life Sciencs, or a reated field.
Experience • Minimum of 10 years’ experience in configuration, implementation, and validation of enterprise lab

i

nformatics syste

ms s

uc s LI

MS

, ELN, LES etc. Skils & Competencies Must Have • Strong understanding of the Pharma and Life Sciences

d

omain, with working knowledg of regulatory expectations.
• Thorough understating of busi

n

ess processes in the pharmacutical labs such QC and R&D. • Working knowledge and exposure to various lab instruments and their governing software, e.g., Empower and controlled instruments, Chromeleon, SoftMax Pro, Tecan Magellan, UNICORN and controlled AKTA Chromatographic instruments

, L

abX and controlled instrumentslike pH meters, balances etc.
• Should be well v

e

rsed with 21 CFR Part 11, ALCO+, and GAMP5, GxP regulations. • Proven ability to communicate persuasively and influence stakeh

old

ers through consultative engagemnt and value-b

a

sed storytelling. • Experience orking in or leading Agile teams. • Ability to understand and translate customer needs into technical req

uir

ements and collaborate closely wit Software Application Specialists.
• Skilled in balancing technical depth with business alignmen

t

; able to contribute to b

oth

stratgic planning and hands-on deliery.
Strong Professional Attributes • Customer-Centric Mindset: Consultative approa

ch

with focus on identifying pain poits and delivering tailored solutions. • Strategic Alignmen

t:

Operates with a strong understanding o Scitara’s vision and product roadmap.
• Domain-Aware Execution: Considers

the broader needs of the pharma and lie sciences sector in solution delivery. • Storytelling & Communication: Communicates complex conc

ept

s with clari

ty and conviction, especiall during demo and executive discussions.
Good to Have • Exposure to scripting languages (JavaScript, Python),

d

ata platforms (databases or data lakes),and cloud infrastr

uct

ure (especially AWS).
• Exposure to data sandardization models like ASM, AnIML, SiLA. • Experience working wit

h

monitoring tools, deployment frameworks, o infrastructure automation is an added plus. • Capability to align team-level

execution with company-wide objectives, while d