Manager- Order To Pay

IHG Hotels & Resorts

6 - 8 years

5 - 9 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

global operations accounting international travel disaster recovery peoplesoft issue resolution succession planning continuous improvement business continuity service quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for review of team operations, specialized transactions, and service quality.
Ensure tasks assigned to the department are completed per the process responsibility matrix and satisfy the regional requirements.
Direct and oversee of the preparation of timely, accurate monthly work related items
Demonstrate expertise in Issue Resolution, Providing Permanent Fixes for recurring issues.
Define, implement and monitor Process related updates and changes.
Timely and accurate data to be provided to auditors as and when the request arises for the various AP related audits.
Should be able to put processes in place to ensure smooth delivery of operations.
Should work on a Continuous Improvement Plan for ensuring Performance does not slip in any region.
People Management: Coach and develop team members: hire, fire, assess, discipline, document performance, succession planning and recommend salary and classification changes.
Work on minimizing Attrition in Process.
Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards.
Actively work with the Regional Counterparts to ensure if there are any issues and provide necessary solutions to them
To ensure process applied by India based regional accounting teams are consistent and conform to the global model.
Active Participation in enhancement and project related work for AP.
Actively manage the business continuity and disaster recovery plans for the regional process.
Seek opportunities under the IHG s environmental strategy and the implementation there-of.
Timely Merit reviews and Performance appraisals

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