Manager Operations

As the individual responsible for driving operational excellence, you will manage and control the input, movement, process, sort, and output of various functions within operations. Your primary focus will be on developing and influencing positive team outcomes. You will strategically manage assigned resources, departments, or locations to ensure the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. By implementing effective processes and procedures, you will drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates. The Job will close at 12am on the Posting Close date, so it is important to submit your application before that time. Grade: 12M In this role, your responsibilities will include: - Leading the strategic management of resources, departments, or locations to achieve operational goals and regulatory compliance across diverse regions. - Recruiting, developing, and mentoring team members to enhance performance and align with individual and team objectives. - Ensuring team awareness of current processes, procedures, and regulatory requirements to maintain operational compliance. - Coordinating accurate and timely reporting across the area of responsibility, providing reports and presentations to senior management as needed. - Planning and scheduling resources, including rostering, to prioritize and complete departmental goals while effectively communicating targets and objectives to the team. - Overseeing team projects and initiatives, ensuring timely delivery within allocated budgets and supporting project management processes. - Managing departmental budgets effectively, optimizing costs while staying within agreed parameters. - Building effective network relationships within the team and with key stakeholders to achieve optimal business outcomes. Qualifications: - Ideal candidates will have a Master's degree in business administration or a related field. - AiM certification is mandatory for Individual Contributors (FedEx employees). - Experience of minimum 3 to 5 years in managing teams, with industry experience being preferred. Skills required for this role include: - Leadership Skills - Planning & Organizing Skills - Judgement & Decision-Making Skills - Presentation Skills - Analytical Skills Key Competencies: - Accountability and Adaptability - Business and Customer Focused - Communication and Collaboration - Innovation and Critical Thinking - Leadership and Influence - Confidentiality and Integrity FedEx values diversity, equity, and inclusion in its workforce and is an equal opportunity/affirmative action employer. Qualified applicants will be considered for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws. About FedEx: FedEx is a leading express transportation company, consistently recognized as one of the top 10 World's Most Admired Companies by "Fortune" magazine. With a global network serving more than 220 countries and territories, FedEx relies on its outstanding team of employees to deliver exceptional service to customers worldwide. Company Philosophy: The People-Service-Profit philosophy at FedEx prioritizes taking care of employees, who in turn deliver exceptional service to customers. The profitability generated by this service allows for ongoing investment in the business and its people, fostering a culture of innovation and high-quality service delivery. Company Culture: FedEx's culture, values, and unique approach to service have been fundamental to its success since the early 1970s. The company's culture, which emphasizes innovation, quality service, and employee well-being, sets it apart in today's global marketplace.,