Manager Operation|

Teleperformance (TP)

6 - 11 years

8 - 12 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

customer experience operations management customer experience management manager operation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as a Manager Operation|International in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, located in the CRM/ IT Enabled Services/BPO industry. The ideal candidate will have a strong background in managing operations and leading teams.

Roles and Responsibility

Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement strategies to improve operational performance.
Lead and motivate a team of professionals to achieve business objectives.
Collaborate with cross-functional teams to drive business growth.
Analyze operational data to identify areas for improvement and optimize processes.
Ensure compliance with company policies and procedures.

Job Requirements

Proven experience in managing operations and leading teams.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Ability to analyze complex data and make informed decisions.
Strong problem-solving and decision-making skills.
Experience in the CRM/ IT Enabled Services/BPO industry is preferred.

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