Manager, Maintenance - Planning and Scheduling

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

About General Mills

We make foodthe world loves: 100 brands. In 100 countries. Across six continents.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

The GIC Supply Chain team manages end-to-end operations, encompassing planning, sourcing, manufacturing, logistics, and analytics. They strategically plan to meet market demands, optimize sourcing, ensure efficient production, and oversee the seamless movement of goods from production to delivery. The team employs advanced analytics throughout these processes, fostering adaptability and operational excellence. This collaborative approach ensures a well-coordinated supply chain that aligns with both organizational goals and dynamic market conditions.

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Purpose of the role

The Planning and Scheduling Manager leads the Maintenance Planning Team in Engineering Solutions, Supply Chain. This role partners with the plants, ES team and Corporate Maintenance Team to minimize downtime and maximize the reliability of our assets by ensuring that the maintenance work is requested, approved, planned, scheduled, and executed in a standard, efficient, and visible manner. He/She demonstrates strong technical knowledge in maintenance crafts, equipment function, manufacturing requirements, CMMS, and project management. Responsibilities require the incumbent to possess organizational leadership and operational excellence mindset along with technical and business acumen to lead represent M&R team on global organizational level.

KEY ACCOUNTABILITIES

100% of Time :

Team Setup and Leadership

• Build and lead a high-performing team of 8 Maintenance Planners.
• Hire, onboard, and train new team members with a strong focus on technical and process understanding.
• Define team structure, roles, responsibilities, and KPIs.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Establish p erformance metrics and monitor adherence to SLAs, KPIs, and quality standards.
• Conduct regular reviews and audits of planning outputs such as PM schedules, work orders, material planning, and backlog management.
• Identify process improvement opportunities to drive efficiency, accuracy, and productivity.

Risk and Escalation Management

• Proactively identify operational risks and bottlenecks develop mitigation plans.
• Handle escalations in a timely and effective manner, ensuring resolution and stakeholder confidence.
• Maintain documentation and reporting related to issues, risks, and resolutions.

Lead M&R on Strategic and Operational Front

• Be a thought leader within the Maintenance organization to lead and develop a multiskilled team that delivers on Engineering Priorities for the company
• Lead defining, development and effectively cascading of Corporate Maintenance and ES OGSM to direct reports that focus on business performance and partnerships
• Partner with Corporate Maintenance team to develop Planning and Scheduling processes, methods and standards and execute them across business-critical systems
• Provide Technical/Process Trainings/Mentoring to Engineering Solutions team as well as Plant Maintenance Team as per identified need

People Responsibilities

• Conduct regular team meetings to effectively communicate changing business needs, organizational strategy, and policies
• Promote positive employee relations through effective conflict management and issue resolution
• Lead, empower, manage, coach, develop and reward team to achieve goals, engage in differential initiatives across Supply Chain and attain ever-higher performance
• Work with other Engineering Leaders to develop formal Talent program including development, assessment process, mentoring, technical / process leadership trainings, hiring strategy, succession planning and global career pathing
• Participate with other Engineering Leaders to establish strategic plans, objectives and roadmap for the team

MINIMUM QUALIFICATIONS

• Education - Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
• Minimum Degree Requirements : Bachelors
• Preferred Major Area of Study : Bachelor's degree in engineering in any one: Mechanical, Electrical, Industrial, Production, Electronics, Instrumentation
• Minimum years of related experience required : 8 years

PREFERRED QUALIFICATIONS

• Preferred Degree Requirements : Masters
• Preferred Professional Certifications : Any relevant Certification in Reliability
• Preferred years of related experience : 8-12 years

Specific Job Experience or Skills Needed

• 6+ years of work experience with demonstrated project and people leadership skills.
• Demonstrated experience in the Plant Operations or Maintenance Domain
• Deep Knowledge of Maintenance Planning and Scheduling Principles and other PM Pillar Foundations
• Good understanding of Plant Processes and Knowledge of maintenance crafts, tools, and equipment
• Excellent interpersonal skills, including verbal, written, electronic, listening and feedback communications
• Learning agility and desire to grow expertise in maintenance principles
• Process leadership to create and follow standards
• Critical thinking skills to evaluate options and proposals
• Excellent Stakeholder Management skills

Competencies/ Behaviours required for job

• Deliver Results: Assume personal initiative and accountability for results, performance, and behaviors. Be comfortable with ambiguity. Engage in cross functional collaboration to identify innovative solutions and optimization.
• Connect the Best Together: Negotiate solutions between stakeholders and effectively communicate with various levels and functions through-out the organization. Clearly articulate views in written and verbal discussions.
• Integrity and Candor: Engenders Trust at all levels and demonstrates unquestionable integrity.
• E nergize and Develop People: Provide ideas and input to help team achieve greater result. Build foundational skills and expertise in key systems and tools critical for success on the job. Exhibit a high level of self-motivation and initiative.
• Collaboration: Builds effective relationships with people of all levels and organization to achieve business goals. Takes initiative to connect people outside the organization and promotes others to do the same.

Additional Information

• This position reports to the Engineering Management with the Supply Chain Division. Hours of operation are 3:30 PM to 12:30 AM IST (Monday to Friday) with the ability to flex hours as the job demands.
• In performing these accountabilities, the incumbent must develop and maintain an effective working relationship with Organizations employees at all levels across the company locations.
• The Job may involve travel to worldwide plants on short term basis depending on business requirements.