Manager - Internal Communication

Role Overview

Key Responsibilities

• Oversee the day-to-day management and upkeep of the FK Experience Center, ensuring the space is well-maintained, clean, and visually appealing.
• Coordinate with security, facilities, and other relevant teams to ensure smooth operations and compliance with safety standards.
• Manage bookings and schedule visits or events at the Experience Center.
• Host and host guests at the center, providing engaging and informative experiences.
• Emcee and anchor all experience segments during events, ensuring a seamless flow and engaging the audience.
• Serve as a brand ambassador, embodying Flipkart’s core values and purpose in all interactions.
• Coordinate with internal stakeholders to organize experience sessions and special events.
• Maintain AV equipment, data, and other technical aspects of the space, troubleshooting as needed.
• Collect feedback and insights to enhance the experience and track operational metrics.
  

Upkeep Of The Space

• Regularly check and maintain the physical condition of the Experience Center.
• Ensure all branding materials, signage, and displays are updated and in order.
  

Qualifications & Skills

• Bachelor’s degree or equivalent qualification.
• Proven experience in event management, guest relations, or similar roles.
• Excellent communication and presentation skills.
• Extroverted personality with a confident and articulate demeanor.
• Strong organizational and multitasking abilities.
• Ability to work under pressure and handle multiple responsibilities.
• Presentable appearance and professional conduct.
• Knowledge of AV systems and technical equipment is a plus.
  

Desired Attributes

• Passionate about brand representation and customer experience.
• Proactive, self-motivated, and solution-oriented.
• Strong interpersonal skills and ability to engage diverse audiences.