Manager I, Global Financial Data Operations

As a mid-level supervisory position with potential for growth, your role will involve utilizing your working knowledge of AML/KYC processes to conduct quality assurance reviews and generate reports summarizing the results. You should be a proactive, critical thinker who is detail-oriented and able to work independently. Additionally, you must be willing to work long hours when necessary. **Key Responsibilities:** - Lead various internal/external projects, gather project requirements, identify appropriate resource needs, and track project progress to ensure timely completion with minimum AHT and over 99% quality - Act as a subject matter expert and point of contact for team members, ensuring excellent domain knowledge of the business, processes, and projects - Ensure timely follow-up on projects, provide updates during live project runs, and proactively highlight any red flags - Develop, implement, and monitor daily reports on key performance indicators, ensuring timely communication with stakeholders - Partner with BU teams for successful process transition and build connections locally and globally - Lead and manage a team of data analysts effectively, providing clear direction, establishing SMART goals, and optimizing resource allocation - Ensure effective workflow and operations management, identifying opportunities for workflow automation - Update accurate billable/non-billable hours, manage WFH, absenteeism, and resource demands, and ensure adherence to Kroll policies - Maintain high quality standards and a CSAT satisfaction score of 4.5 or higher - Encourage team bonding and engagement at team and organization-wide levels **Qualifications Required:** - Degree in Finance, Business Administration, or Law preferred - 12-15 years of experience in financial crime compliance, risk management, or KYC/AML operations with minimum 5-8 years of team handling experience - Strong understanding of global regulatory frameworks such as FATF, USA Patriot Act, EU AML Directives, GDPR, Asia-Pacific AML Regulations, and FCA - Excellent communication, problem-solving, analytical, and investigative skills - Strong decision-making, strategic planning, organizational, time-management, and project management skills - Knowledge of MS Excel, Word, Presentation, and Reporting skills **Preferred:** - CAMS or CKYCA certifications or Globally Certified KYC Specialist (GO-AKS) certification In addition to your role, Kroll is committed to equal opportunity and diversity, recruiting based on merit. As part of One team, One Kroll, you'll contribute to a supportive and collaborative work environment that empowers you to excel in providing clarity and solutions to complex business challenges. Kroll values diverse backgrounds and perspectives, enabling a global mindset throughout the organization.,