Manager - F&A Operations - Bangalore - GO/JC/1237/2025

Job Title � Manager � F&A Operations � Bangalore

Job Responsibilities

Overall industry experience should be over 15+ years12 relevant years of experience in F&A Operations (PTP & OTC)Experience of managing a span of minimum 80 to 100 team membersBuild a culture of quality, define QA strategies and maintain highest level of quality standards.Identifying areas of significant Customer, Business Impact and improvement opportunities therein and provide strategic direction & thought leadershipDrive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives.Prepare and present analysis or specific trends on key critical metrics for the program aligned to understand ops related metrics and report them in overall dashboardEnable a structured approach problem solving and data driven decision making culture to create and execute countermeasures to barriers and issues preventing the achievement of business objectivesDevelop mechanism of effective process deployment Conduct periodic process benchmarking to ensure competitivenessAnalyse existing data to identify trends, bottlenecks and inefficiencies in current processes to use these data points to prioritize projects to reduce potential risk or impactIdentify immediate operational metrics issues and any anomalies that need quick attention and provide a summary of daily trends, highlight any significant changes and offer insights into short-term and long-term progress.Offer a comprehensive overview of the trends, compare them against goals and provide a detailed analysis of the effectiveness of the initiativesFlexible working in any shifts as per business required

Skills Required

RoleManager - F&A Operations - BangaloreIndustry TypeInsuranceFunctional AreaRequired Education B ComEmployment TypeFull Time, PermanentKey Skills

• F &A
• OTC
• PTP
  

Other Information
Job CodeGO/JC/1237/2025Recruiter NameHemalatha