Manager- Digitization - CX & CC

2 - 3 years

17 - 19 Lacs

Posted:1 month ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Digitization of the customer care and customer experience projects to deliver seamless experience for customers / dealerships - Collaboration with business teams from HO Field to provide integrated and simple solutions of the requirement with the help of development team Key Deliverables: Connected car implementation Pre-launch (UAT) and launch (Production) CX Initiatives New product developments Project management for IT Technical support Technical support team management Preferred Industries Automobile Education Qualification Diploma in Automobile/ Mechanical Engineering OR Degree in Automobile/ Mechanical Engineering General Experience Should have min 2 to 3 years expereince in automobile dealership processes. Should have understanding on the connected car features. Field operation experience for aftersales is preferred

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Mahindra logo
Mahindra

Automotive, Agribusiness, Aerospace, IT

Mumbai

RecommendedJobs for You