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Cushman & Wakefield
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Manager - Customer Relations

Manager - Customer Relations

Cushman & Wakefield

3 - 6 years

0 Lacs

Noida Uttar Pradesh India

Posted:1 week ago| Platform:

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Skills Required

support service report management contracts reports communication presentation compensation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title

Manager - Customer RelationsThe Customer Relations - Manager position will include to achieve the timely and efficient delivery of Customer Relations services to client staffs in Noida, India in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out belowMajor Responsibilities:

Preparation of Daily report, MIS (Monthly Management System, MMR, QBR.
Assisting client on collating and preparing presentation.
To discuss and assist facility manager on monthly basis on the vendor performance matrix.
To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by

To keep and revise the existing contracts with different vendors.
To liaise with vendors on contract renewal.
To compare, Evaluate and recommend vendors.
Ensure submission of MMR before 7th of every month for the previous month.
Ensure Daily/weekly reports are submitted to client on time.
Sending calendar invite to respective stakeholders for MMR, QBR etc.
Taking the MOM during meeting

Skills Required

Excellent communication skills both orally and in writing
Excellent interpersonal skills
Very good presentation skills
Ability to priorities and plan effectively
Awareness of different media agendas
Should be very creativity.

Qualification

Graduation

Work Experience

Minimum 3-6 Years

Compensation : Commensurate with market
INCO: “Cushman & Wakefield”

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