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Manager - Customer Relations

Nikshan Electronics

3 years

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service resolve strategies

Work Mode

On-site

Job Type

Full Time

Job Description

Duties & Responsibilities Oversee daily operations of the customer service department. Ensure customer queries, complaints, and feedback are addressed efficiently. Maintain high levels of customer satisfaction and loyalty. Handle escalated customer issues that require managerial intervention. Investigate and resolve complex service problems effectively. Develop strategies to enhance customer experience and retention. Qualification: Any Graduation Experience: Minimum 3 years of experience in relevant field Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person

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Manager - Customer Relations

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Manager - Customer Relations