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Manager - Client Servicing - Advertising Firm

Manager - Client Servicing - Advertising Firm

Tenor

3 - 5 years

2 - 6 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

Client Servicing Customer Service Client Servicing Manager Client Relationship management Customer Retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description : - As a Client Servicing, incumbents primary responsibilities include, but are not limited to : - A Post Graduate Degree in Marketing would be an added advantage. - Proven track record with specific success stories. - Experience in handling government clients is preferred - Acting as a liaison between clients and the agency, ensuring effective communication and meeting all client requirements. - Cultivating strong relationships with clients, understanding their advertising and communication needs, and ensuring they are met to their satisfaction. - Overseeing the agencys accounts across all disciplines and delivering comprehensive solutions. - Preparing proposals and quotations for client requirements and effectively coordinating with internal departments to provide holistic solutions within specified deadlines. - Striving for first-time accuracy in delivering solutions and maintaining high client satisfaction levels. - Retaining clients by ensuring complete satisfaction with their assignments and maintaining detailed records of day-to-day client interactions. - Creating monthly reports tailored to each client for the assignments undertaken. - Generating additional business from clients by promoting various solutions offered by the agency. - Monitoring client billing and ensuring timely payments. - Assisting superiors in client management roles and demonstrating a willingness to acquire new skill sets and explore different domains of advertising. - Being open to travel outside the city for client meetings and specific assignments as required.

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Manager - Client Servicing - Advertising Firm