Manager – Clearing & Forwarding Division

Role Description

The Candidate will be responsible for the execution of import and export clearing & forwarding operations, ensuring compliance with all regulatory requirements, and optimizing the efficiency of logistics processes. He will ensure all compliance with all regulatory requirements and optimizes the efficiency of logistics processes in coordination with the existing Team.

Key Responsibilities

1.       Supervise the Clearing & Logistics team and ensure good follow up of job files management until hand-over to Invoicing team

2.       Develop and implement strategies to enhance operational efficiency, reduce lead time and optimize costs.

3.       Ensure compliance with all local and international regulatory requirements for import and export operations.

4.       Manage financial risks associated with all type of detentions (vessels demurrage charges, extra storage costs, truck idle time, containers detention) and Customs Risk.

5.       Operations Management.

6.       Oversee customs clearance / forwarding for all types of cargo General Cargo, ensuring timely processing to minimize delays and costs.

7.       Manage pre-clearance activities to ensure smooth operations before vessel arrival and prevent financial risks associated with idle time.

8.       Ensure timely collection of documentation for imports, exports, and local transportation, with rigorous classification and organization of both physical and digital records.

9.       Monitor and prioritize shipments based on detention risks and coordinate collection and delivery with the transport team.

10.  Manage the financial aspects of import operations, including controlling and approving all related operational disbursements.

11.  Interact with Clients for clarifications / shipment updates etc.

12.  Supervise the administrative processes, including opening export files, collecting and organizing required documentation, and obtaining transit customs documents.

13.  Ensure compliance with transit and export regulations, working closely with customs authorities to minimize delays.

14.  Supervise customs operations and ensure compliance with all regulations.

15.  Resolve operational disputes with external stakeholders, ensuring swift and satisfactory outcomes, solutions oriented but always protecting the interest of the company.

16.  Work closely with Operations team for documentation management where applicable.

Required Skills, knowledge and competency:

·       Strong communication & coordination skills

·       Customer service, handling escalation resolution

Experience & Qualifications:

·       Any Bachelor’s degree

·       Proficiency in English language both written and spoken

·       7-10 years’ experience in Logistics or similar role