Manager (Channel Sales)

About the Company

Balmer Lawrie, a public sector Company under the Ministry of Petroleum & Natural Gas, is a professionally managed, multi-location, diversified conglomerate having presence in manufacturing as well as service sectors, with a consistent track record of growth and profitability. High standards of customer service, innovative outlook and dedicated human resources have enabled the organization to achieve leadership position in many of its businesses.

The Company operates in various business segments through Strategic Business Units [SBUs] and Joint Venture Companies [JVCs]. It is the market leader in Steel Barrel, Industrial Greases & Specialty Lubricants, Tours & Travel and Logistics Services.

The SBU Travel & Vacations is a major SBU of the Company & its team consists of handpicked professionals from the industry. The combined wealth of experience of the team tops more than 300 years in the Ticketing and Holiday Business. The Company has ambitious growth plans for the SBU. In pursuance of these objectives, the SBU seeks to bring on board professionals with dynamism, initiative and an innovative approach to business

About the Role

The role of Manager (Channel Sales) is with Holidays (Tours) business of Balmer Lawrie & Co. Ltd. (Brand: Vacations Exotica). Location is Chennai

Objective of the role is to promote and raise awareness about Vacations Exotica - the Holidays brand of Balmer Lawrie, in the distribution network, with the goal to drive retail sale of tour packages - primarily outbound, through tour agents across South India

Responsibilities

• Analyze and investigate price, demand and competition.
• Visit Preferred Partner Agents and Travel Agents on regular basis.
• Follow up to maximize sales conversion.
• Act as a contact between a Company and its existing and potential markets.
• Close best deals and acquire profitable business, meeting sales targets.
• Give presentations to agency as per requirement.
• Negotiate prices before closing rates.
• Prepare MIS reports, analyze agency-wise sales and performance and identify new business opportunities and threats.
• Be aware of the current market trends.
• Ensure executive handling the file has done a proper handover of the documents well before the travel date of the passenger.
• Be well versed in MS Office and able to achieve targets in coordination with team members.

The above list is only indicative and not exhaustive.

Qualifications

MTM or equivalent / MBA /Graduate Engineer OR Any Graduate, Bachelor’s Degree (10+2+3)

Candidates having specialization in Travel and/or Tourism and related domains or those having additional Certifications/ diploma etc. in Travel and/or Tourism shall be preferred.

Minimum Experience: 6 years for MTM or Equivalent/ MBA/ Graduate Engineer OR 9 years for Bachelor’s degree (10+2+3)

Required Skills

Destination Knowledge, Knowledge of Tour packages to Global destination incl. Europe/ USA/ other foreign and exotic destinations, Awareness about tour agents active in South India, Ability to connect and engage with tour agents, present the value propositions, build and maintain relationships with the agents, leverage relationships for achieving the targets for sales of Vacations Exotica (Balmer Lawrie brand) tour packages through the agents

Preferred Skills

Candidates with prior experience of selling holidays through dealer/ distributor/ agent network will be preferred

Pay range and compensation package

Selected candidates will be placed on a three-year fixed-term contract. Compensation will be linked to qualification and experience. The selected candidates will also be entitled to eligible Statutory benefits including PF, ESI, (if covered), Bonus as per the Payment of Bonus Act, 1965 (if covered) etc. and Gratuity as per rules.

Equal Opportunity Statement

Government of India directives regarding Reservation of SC/ST/OBC/PwBD will be applicable