Manager / Asst Manager Technical Services

Accountabilities:

• New OEM / Industrial customer development.
• OEM Field Trials management.
• Training and Presentations to OEM / Industrial and internal teams.
• Product development feedback to R&D team, as per OEM customer requirement.
• Support on Industrial RFQ through technical proposals and product approvals.

Assigned Roles

• Industrial technical liaison maintain strong liaison with global and local OEMs in India for ongoing projects.
• Field test protocol fixation, manage used oil analysis samples flow, report preparation and presentation.
• Gain OEM approvals through field testing and validation of products.
• Liaise and support OEM Sales personnel from ‘Query to Closure’ of related projects.
• Impart technical, product & application training to customers, as well as PLIPL personnel.
• Support other relevant projects and initiatives of the Technical Services Department on ad-hoc basis.
• Industrial OEM complaint management through coordination with all stakeholders.

Job Requirements:

Essential:

• Strong working knowledge of IC engines, transmissions, axles etc.
• Good understanding of tests related to lubricants performance testing in engine, driveline, and other lubricated automotive components.
• Maintain seamless flow of information, reports, approvals etc. from PLI Global to India.
• Comfortable to deal with day to day sales personnel related liaison, friendly to internal customers and quick in response.
• Timely execution of project and tasks assigned.
• Influencing skills in carrying out the job responsibilities.
• Clarity of communication – verbal and written.
• Excellent analytical skills

Desirable:

• Understanding and knowledge of quality systems and lubricant manufacturing processes.

Qualification

• BE preferably in Chemical /Mechanical

OR

• Graduate

Experience:

3 – 8 years, out of which at least 2 years of exposure in either of:

1) Technical (or related) department of an automotive lubricants / additive supplier company supporting OEM / Direct Industrial customers/business

2) Automotive OEM company with experience and knowledge of lubricants and its testing in automotive applications.