Manager AI and Automation

Role Overview: Join the Global Digital HR team at Hitachi Digital Services India Private Limited where you will be part of reimagining how 250,000+ employees experience HR through technology, data, and design. As a Manager AI and Automation, you will lead global initiatives combining human-centered design with cutting-edge AI and automation technologies to power the future of HR. Your role will involve designing, implementing, and optimizing AI-driven and automation solutions to simplify processes, enhance decision-making, and elevate employee experience globally. Key Responsibilities: - Lead global AI/automation initiatives from concept to deployment in a vendor-partnered model. - Identify high-value use cases across the HR lifecycle where AI and automation can create measurable impact. - Partner with HR COEs, IT, and vendors to define requirements, evaluate technologies, and ensure successful implementations. - Build and maintain project roadmaps, timelines, budgets, and resource plans aligned with the global DHR strategy. - Apply agile and iterative delivery models, driving continuous improvement and scaling successful pilots into global rollouts. - Ensure ethical, secure, and compliant use of AI, embedding guardrails for data privacy, bias reduction, and regulatory compliance. - Champion adoption and change management, including stakeholder engagement, training, and capability-building. - Monitor outcomes and ROI, refining solutions to maximize efficiency, user experience, and business impact. - Stay updated with emerging trends in AI, automation, and digital HR technologies, and bring thought leadership into the organization. Qualification Required: - Bachelor's degree in HR, Computer Science, Data Science, Business, or related field. - 5+ years of experience in HR technology, AI/automation, or digital transformation roles in global or matrixed environments. - Proven track record of leading AI/automation projects within HR or adjacent domains. - Strong understanding of HR platforms, with emphasis on Workday and ServiceNow. - Familiarity with leading AI platforms/tools such as Microsoft Copilot, UiPath, Azure AI, Google Cloud AI, etc. - Exceptional stakeholder management and communication skills with the ability to translate complex technology into clear business value. - Strong problem-solving, vendor management, and program delivery skills. - Passion for innovation, continuous learning, and driving digital change at scale.,