Manager - Administration & Facilities

Responsibilities:

• Extensive experience overseeing facilities operations for corporates
• Thorough understanding of regulatory compliance, managing vendor relationships, contract administration, and financial oversight.
• Adept in utilizing facilities management technologies, such as CAFM, BMS, access control, and visitor management systems.
• Proven ability to manage stakeholders, collaborating effectively with both global and local leadership teams.
• Track record of consistently delivering superior facilities management services.
• Dedicated to achieving cost savings and adhering to budget goals while upholding high workplace standards for employees.
• Demonstrated improvements in employee workplace satisfaction, as reflected in positive survey outcomes.
• Exceptional problem-solving and decision-making abilities.
• Strong leadership and team coordination skills.
• Well-established vendor partnerships, resulting in measurable improvements in service delivery.
• Supervising daily operations such as transportation, cafeteria, pantry services, space planning, events, courier, and stationery oversight.
• Performing regular inspections and maintenance of HVAC, electrical, plumbing, and safety systems, as well as completing necessary repairs.
• Developing process improvements aimed at increasing operational efficiency, cost-effectiveness, and quality of service delivery across all facility functions.
• Creating and applying performance metrics to measure operational efficiency and support service quality.
• Working with stakeholders to ensure facilities services meet organizational standards.
• Leading and developing the facilities operations team for consistent service delivery.
• Managing regional programs and initiatives that align with the organization's global framework.

Skills:

• Bachelor’s degree in Hotel Management
• Over 5 years’ experience working in hotels
• Experience in facilities management
• Event coordination experience
• Customer engagement proficiency
• Space management knowledge
• Hands-on experience with housekeeping and janitorial services
• Corporate employee transport management experience

Education:

• Over 10+ years’ experience working in hotels