Management Trainee, Event Phones

Cvent

0 - 1 years

0 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

English Communication Skills Written And Oral Communication Verbal Communication Public Speaking

Work Mode

Hybrid

Job Type

Internship

Job Description

About the role:

We are hiring in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.

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Role & responsibilities

Support clients over the phone and email by answering their product questions and offering
technical assistance
Offer best practice tips to clients to boost their meeting attendance via Cvents marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvents event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvents CRM software

Preferred candidate profile

Freshers (Batch - 2025)
Excellent communication skills (verbal and written)
Strong analytical and logical skills
Strong business acumen, ethics, and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and have ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team

Shift Timings - 6:30 PM- 3:30 AM

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