Management Representative (MR) - QMS

Role Summary

The Management Representative (MR) will be responsible for planning, implementing, monitoring, and continuously improving the Quality Management System (QMS) within an auto component manufacturing environment. The role requires deep knowledge of ISO 9001, IATF/TS 16949, Environmental Management Systems (EMS), and key quality processes. The MR will serve as the primary liaison with certification bodies, internal teams, and customer auditors.

Key Responsibilities

QMS Management

• Establish, implement, maintain, and enhance the organization s QMS in alignment with

  ISO 9001 & IATF/TS 16949

  standards.
• Develop, review, and update

  Quality Manuals, SOPs, Process Maps, Control Plans, and Work Instructions

  .
• Ensure all departments adhere to documented quality procedures and regulatory requirements.

Audits & Compliance

• Plan, schedule, and conduct

  internal quality audits

  across all departments.
• Coordinate external audits:

  certification audits, surveillance audits, customer audits, and supplier audits

  .
• Lead

  Corrective and Preventive Action (CAPA)

  processes and monitor closure of non-conformities.
• Ensure compliance with

  Environmental Audits (ISO 14001)

  and safety standards.

Documentation & Reporting

• Manage and control all QMS documentation, revisions, and records as per standards.
• Prepare audit reports, quality dashboards, compliance status reports for top management reviews.
• Conduct and document

  Management Review Meetings (MRM)

  .

Process Improvement

• Identify process gaps and initiate

  Kaizen, Lean, and Continuous Improvement

  initiatives.
• Monitor KPIs related to quality, productivity, scrap reduction, and compliance.
• Drive standardization across operations and support new process deployment.

Training & Awareness

• Conduct internal training sessions on QMS, audits, process compliance, and standard requirements.
• Build awareness among teams on

  ISO/IATF requirements

  and ensure cultural alignment with quality objectives.

Customer & Supplier Interface

• Handle customer complaints related to quality systems and documentation.
• Coordinate PPAP, APQP, and other customer-specific quality requirements when needed.
• Support supplier audits and supplier quality development initiatives.

Key Skills & Competencies

• Strong knowledge of

  ISO 9001, ISO 14001, ISO 45001

  , and

  IATF/TS 16949

  standards.
• Certified

  Internal Auditor / Lead Auditor

  (preferred).
• Hands-on experience in automotive quality tools:

  APQP, PPAP, FMEA, SPC, MSA

  .
• Deep understanding of

  process audits, product audits, system audits

  , and compliance frameworks.
• Excellent communication, documentation, and cross-functional coordination skills.
• Strong analytical and problem-solving abilities.