Managed Service Operations Analyst Senior

GENERAL DUTIES & RESPONSIBILITIES

As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement.

You will form partnerships with our clients oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.

You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a 'we challenge' mindset.

EDUCATION REQUIREMENTS

Associates or Bachelors degree in Business Management or Finance, or an equivalent level degree. (Americas region this is preferable but not mandatory)

2+ years of experience in Operations or working in a multinational bank or financial institution. (Americas region this is preferable but not mandatory)

GENERAL KNOWLEDGE, SKILLS & ABILITIESAbility to multitask

Microsoft office literate

Excellent communication skills/personality for client interaction

The candidate should ideally be able to work effectively in a high-pressure environment requiring elite level organization, and multi-tasking within time sensitive parameters

FIS JOB LEVEL DESCRIPTION

Advanced professional individual contributor role with broad understanding of their area of expertise. Resolves complex issues requiring in-depth knowledge and skills. Exercises judgment in decision making, determines approach, methods and procedures to use on new assignments. May coordinate and guide the work of others.