Maintenance Technician (Forging & Die Casting Industry)

Job Title: Executive – Technical Support (Bangalore/Hosur)
Company: DKK Industrial Products (I) Pvt. Ltd.
Location: Bangalore / Hosur, South India
Department: Sales & Service
Experience: 4–5 years (Forging & Die-casting preferred)
Compensation: ₹2 – ₹3 LPA + PF, Life & Accident Insurance
Employment Type: Full-Time

About Us:

DKK Industrial Products (I) Pvt. Ltd. is a growing name in the industrial lubricants and equipment sector. We specialize in forging and die-casting solutions and are looking for dynamic professionals to expand our footprint in South India.

Job Overview:

We are seeking a motivated and experienced Executive – Technical Service to assist in sales, business development, and customer support activities across South India. The ideal candidate will be based in Bangalore or Hosur and will be responsible for customer visits, conducting trials, managing complaints, and ensuring customer satisfaction.

Key Responsibilities:

• Assist managers in sales and business development efforts.
• Track customer orders and delivery status.
• Follow up on payments and resolve any customer concerns.
• Conduct product trials and applications at customer sites.
• Install spray systems and other equipment at customer facilities.
• Train customer staff on equipment usage and lubricant application.
• Maintain customer satisfaction through regular contact and issue resolution.
• Submit timely reports on customer visits, trials, and grievances.
• Prepare weekly and monthly activity reports for management.

Required Qualifications:

• Male candidate, Graduate/Postgraduate in Engineering or Science.
• Minimum 4–5 years of experience in a related field (Forging/Die-casting preferred).
• Proficiency in English (spoken and written).
• Strong computer skills: MS Word, Excel, PowerPoint.

Key Skills:

• Fast learner with excellent interpersonal and communication skills.
• Analytical and problem-solving abilities.
• Able to work independently or within a team.
• Knowledge of basic math and measuring tools.
• Proficient in professional email writing.

Perks & Benefits:

• Provident Fund
• Life Insurance
• Accident Insurance

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

• Cell phone reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Do you have experience working with forging companies?

Experience:

• Field service: 2 years (Required)

Language:

• Kannada (Required)
• English (Required)

Location:

• Bangalore City, Karnataka (Required)

Willingness to travel:

• 50% (Required)

Work Location: Remote